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Shipping was accurate and speedy.
The equipment came quickly.
Customer service was great. Somehow I purchased the unit twice and I quickly called to have one canceled. Customer service was helpful and got the cancellation completed. I received several emails confirming the cancellation. Shipping on the other hand was frustrating as it was delayed in transit a couple times. A hassle because a signature was required and I didn’t receive notification of the delays until the end of the day it was supposed to be delivered. I also paid for priority shipping so the delays seemed not worth the extra cost.
Fast service, good pricing
Excellent product! Fast shipping
Great product, service and very fast turn around time.
All went well
Custom service was polite and helpful!
Fast ship and perfect item
The headgear is much harder to adjust than my old one, doesn’t have Velcro, and pops off by itself. I would not Purchase it again and would prefer to return it if possible.
Love my resmed
I had no trouble ordering a part, which arrived quickly, the staff I interacted with were quite helpful.
Great
ResMed Shop was very helpful with my purchase of the AirMini, related supplies and prescription requirement.
I'm happy. I have been having a hard time getting this through the Homecare Medical here in the basin.
Good job on filling orders accurately and timely
Nice smooooooooth transaction + quick delivery. Thank you
My order came the very next day as promised. The process was user friendly. I will use Resmed in the future !
Made the process entirely to difficult to order my spare machine. A total waste of my time and effort to spend my money for a travel device.
It took far too long to get the prescription straightened out to your satisfaction. My doctor's office sent the prescription multiple times. Only when I asked my doctor's office to email the prescription and cc to me did you seem to acknowledge receiving it. Then it was a couple of rounds of it's missing this, that, or the other. I could understand all the hoops if I was trying to order the machine. But all I wanted was the new hose with the integrated oxiport which has taken far too long to bring to market. Once the prescription was straightened out things went smoothly other than a delay in delivery due to weather that was out of your control. The hose is is exactly what I have been wishing for since I was put on supplemental oxygen.



| Stars | Count |
|---|---|
| 5 | 3661 |
| 4 | 658 |
| 3 | 381 |
| 2 | 173 |
| 1 | 305 |
| Total | 5178 |