Thank you for your incredible service. I can truly say that your products and service are exceptional. I am a lifelong customer now.

My hose had a pin leak. Eley stood behind their product and replaced it. Great customer support!!

Very impressed with response time to message left and getting an answer to my question. Very helpful and courteous.

Excellent service, I had a hose that had problems with one end and they immediately sent me the repair part and machine to fix it at no cost, amazing! They do require that you send them a picture of the problem, but I don't blame them for that because there are so many scammers around. So, an email and a picture, they take care of everything quickly, and a ten year guarantee, you can't beat that. I have probably bought six hoses from them and two hose reels. I will never buy that cheap Chinese junk that Home Depot sells again.

Nothing but good things to say about this company! The quality of their products is unmatched, and their customer service is excellent!

The real test for any company is when things go wrong. I had a problem and they solved it. Extremely satisfied with their warranty process. -Joe

Thank you for taking care of my problem.

Fantastic customer service. Promptly replied to my warranty inquiry and immediately sent me not only the small replacement screw I needed, but sent me a complete, newly redesigned, hose repair tool. The customer service could not have been better and the repair tool works perfectly.

Fantastic service, fast and easy! Just had time to install the new part and everything works great! Thank you!😊

Scott Jelinek has been very helpful To me over my whole buying experience.

Fast shipping. Excellent customer service.

excellent

Fast response and fast delivery of replacement part. Also very clear installation video.

Quality product. Made well with strong material. Bult to last.

Fantastic it’s a pleasure to do business with your company

This wall mounted is just as great as the one we bought a few years ago. My wife still loves that one for watering her flowers. This one's for the front yard.

Terrific customer service and extremely well made products

High marks for customer service and for prompt shipping. My only piece of constructive feedback is to add your brass swivel to the products page. I only found it because customer service sent me a special link to the swivel. Keep up the good work!

I needed a part replaced that was under warranty and you got it to me right away. Thank you

Connector on my product broke. I sent one quick email in a few days later and upgraded connector was delivered to my house which went on in five minutes. Super impressed. Thank you!