Shipped very quickly and arrived with no damage

Still trying to get used to the control functions.

Fast shipping, damage free. Love it

It arrived intact and was easily installed.

Great product and awesome shipping

the fireplace doesn't work and there is no replacement part because I was sold a discontinued model which was never disclosed to me.

Perfect purchase!!!

Love it 😍

Nice product! Attractive, ample settings to customize the appearance to your liking. Heat is a bonus though we’re not using that feature much right now as our furnace is running.

The fire place looks great. It really pulls the room together. It give off the perfect amount of heat. Highly recommend

My purchase came in 3 days. It was easy to assemble. I'm happy with the quality of my purchase. I would recommend this if you're looking for a firewood holder with cover.

Just love the look. Never used the heater, Texas winter.

Customer service was very responsive when I had questions about the products.

Great as usual.

The product was delivered as expected. However, this particular model was not made in the USA.

Very disappointed not good quality and does not heat small area.

Arrived in a couple of days! Great quality and very easy install.

Love my fireplace, so real looking

Love our new electric fireplace Delivery was prompt. Installation instructions were accurate and the install was easy. Love being able to control w/Alexa and the themes (Christmas is the one we have set now).

Purchased this for my mother and she is happy her country living log set. Everything worked as needed and adds a special feel to her living room. Thanks