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I have had the best experience buying a fireplace from these very kind, honest and helpful people. I’m thoroughly attached to my fireplace now. It adds magic to the room!

Easy to install and looks great!

It’s beautiful and it works great!

My Modern Ember 72-in Highmark Built-In Linear Electric Fireplace was delivered within a few days and the instructions made it very easy to assemble! The fireplace is absolutely beautiful and completes my family room!

Overall I love it but the reason for 4 stars is the colour of the stones is not great. The photos looked great but these look stones in real life have a yellow dusty look to them all. 😟

really nice company to deal with who shipped out time and I got a very quickly and the product is working as described. If not better you can use these people to trustworthy. Warmest regards

Shipped quickly and no damage to product

Tested it out before installing and looks absolutely fantastic, I will post more pictures when I get the stone installed. Very realistic and the depth makes it look even better. 10/10 so far we will see how it holds up over time.

It is very pleasing to look at. Installation was very simple. I am very pleased with this purchase.

It came quickly and packaged well.

Sales and Customer Support immediately addressed assembly questions.

Shipping was faster than expected.

Great service and shipping. Arrived within a few days.

Super fast shipping. Produces great heat

Love the fireplace and it puts out a fair amount of heat. The sound module not so much. .

I had the pleasure of working with Julia. She is so lovely and her customer care, product knowledge, and hospitality skills were impeccable in every way. This was one of the best online shopping experiences of my life. Oh, and Julia’s sweet southern accent was quite a nice departure from blasé Californians Lol. Do yourself a favor and call Julia to purchase your electric fireplace, I assure you won’t be disappointed. Extremely satisfied!

Everything was excellent.

A lot of problems assembling this product Quality control should have caught these problems

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