Ordered a $17k drone, after shipping delays, the battery station arrived with a broken wheel. Now waiting for the return process which will take a couple of weeks. I've asked for an expedited return, but no response. In the meantime, $17k is sitting in the corner.

Thank you so much, Drone Nerds! You guys rock! This was my first time getting my drone equipment repaired by someone other than DJI. Needless to say, I was skeptic and nervous, BUT! the process was clear, easy-to-follow, and the team repaired and returned my baby bird in a timely fashion! Now I'm back in the skies! Thanks again!

They delivered when my local vendor could not.

Fast service, good price.

Absolutely amazing drone, still learning all of its capabilities but it is going to grow with me and my work for some time to come. Drone Nerds was extremely helpful, have great pricing and super fast shipping. Great experience. I will be back again and will tell my peers.

Drone was in perfect condition was missing a piece to secure the drone in the travel case, tried to contact DroneNerds but was never returned the email.

Shipping was fine; service was fine. I was oversold…as a first drone, and my first mapping drone, I almost certainly did not need something this expensive or complicated. But it was helpful to have someone to talk to about the various models.

Arrival much faster than anticipated. Drone arrived as advertised, setup took longer than anticipated, but eventually able to work through it. Disappointed that launch button not available on screen, but may just need to do more research. Batteries drain pretty quickly compared to the Mavic 2 models, but that's to be expected with expanded thermal/magnification/multiple cam draining charge. Pleased with purchase.

The person who helped me on the phone to order a Matrice 4TD for my husband for Christmas knew next to nothing about the drone. He kept putting me on hold for verification of products. As a result I was told to order things that were backordered and unavailable. My card was charged at time of order not time of shipping. I would not order from them again. Customer service is not good.

Austin, with drone nerds, is extremely helpful in accommodating. Great customer service

Shipping very fast. Product came very well packed. The price was better than any other site. I will definitely be a return customer!

Cody was very helpful, answered all my questions and his email replies were quick and informative. Packaging and shipping was right on. Looking forward to my next drone purchase in the future. Thanks, Greg

Everything arrived on time and pricing was really good.

Controller is not able to charge, dead on arrival.

Fast shipping

Shipped as expected!

$17 shipping for 1 ounce item that costs $7 is ridiculous !!

I still haven’t recieved my drone it’s a lil late do far

One of very few places that had waht i needed in stock and shipped fast. Thank you.

Thank You Drone Nerds for Excellent Customer and Technical Support !!! Kerry