Install was easy and straightforward. My genesis 2 came with 1” and 3/4” inlet and outlet connectors. This machine is mulch more efficient than my previous and does a good job monitoring current water usage and only regenerates when necessary. Set the controls to my local cities water hardness and works well. Water is treated but not too soft and slimy feeling. Only had it for a month or so. Hope it lasts a long time. Would use discount water softeners again. Order and shipment was quick and easy.

Customer support has been great, answering questions with good response time. Thanks.

Everything went great very happy

Great company to work with. Absolutely recommend using them.

Great business for purchasing water softener systems. Easy to do business with and very communicative, we received our system within a week of purchase. It was a system for our guest house. My husband easily installed, and they sent a video to support installation. Would not hesitate to recommend.

Great customer service

I’m satisfied with the water softener. Shipping was fast.

I installed my new water softener myself on 10/01/2021, and it was very easy to install. It has been working flawlessly until last month (Feb 2025). My gallons used flow meter stopped showing usage after regenerating. I contacted DWS and was sent a new meter cable that connects between the turbine and the system control. However the cable pictured above was not the problem. I contacted DWS again and they determined that the turbine was not working. DWS quickly shipped me a new turbine that did in fact correct the problem. Also it was very easy to replace the new parts as well. Thanks DWS for your excellent help and service. Gary B

Good product at a good price shipped quickly.

I was able to save alot of money by purchasing my equipment from Discount Water Softeners

From phone call to delivery to having softened water again… these guys know problem solving.

Troubleshooting responses to get my softener up and running were very helpful and extremely quick. I was able to get responses within minutes of sending my questions. Parts arrived in a timely manner and were the correct ones the first time.

Legit company. Fast shipping and well packaged. If you have a question about tech or inventory just give them a call.

Did fine after shipping was ok

Nice people to work with!

Everything was great. Fast shipping. No complaints.

Excellent product!

Fast Shipping and Great Customer Service…. :)

Very good

Good system but the valve has a slow leak