Good

the positives: a) They offer an array of good stuff b) Friendly staff c) Reasonably competitive prices d) Good communication- kept informed via email where they could do better: a) the order I placed was showing in stock for a next day delivery. I then received an email saying they had to order in from Italy where they are manufactured., it was to take a week. Luckily the installation job was delayed so the week did not become an issue. Part of the problem in ordering on line is very often you find stuff out of stock. Companies need to be on top of this, I have just had a really bad experience with another equipment supplier whom I am going to have to sue to get my £500 back for something they never had in stock in the first instance and do not want to refund the money.

Good choice of products and good value

Always very friendly, knowledgeable and go out of their way to help. Have purchased from them many times and will continue to do so.

I ordered a drawer insert and the sizing online was incorrect so I was sent dimensions that weren’t right for my drawers, and was then told I’d have to pay to send it back despite it being the company’s error. Disgraceful.

Great service and communication from knowledgable staff

We spent ages trying to find a wood cutlery tray that would fit our Wren Kitchen drawers (didn't get it from Wren because they didn't have wood ones). Had nearly given up, when we found a perfect one at Devine Distribution. It's beautiful and arrived quickly in good condition.

We needed a replacement extractor flap after the install resulted in it being smashed. Ordering was easy, delivery was rapid, and the (fragile) item was very well packaged. Glad we went back to the supplier of the original item.

I ordered the Airforce New Moon extractor fan in black which I received within 48 hours. It’s a beautiful pendant extractor and great value for money. We get a lot of comments about it. Devine Distribution were excellent with their after sales - due to an error at installation, the ceiling attachment cover became damaged. DD were extremely helpful, they diagnosed the issue and sent a replacement cover free of charge. Delighted with the service and would definitely recommend ⭐️⭐️⭐️⭐️⭐️

Deliverd on time as promised

The staff at the warehouse, where we collected our extractor fan, were very helpful and obliging. They explained how the product worked and said installation was easy. Overall very satisfied.

Very quick delivery. Thanks.

Great experience!!

Excellent customer service, friendly team, quick responses, highly recommend

Great service, helpful staff.

The design; most kitchen places want you to design a kitchen or will just replace your kitchen like for like. Ben came round, measured and came back with plans based on best use of the space. The quality of all the products. Units are solid, colours are amazing and all come with top of the range door fixings. Work quartz surface is superb and love my new hob! My builders went to widen an opening only to go and knock the whole wall down. The kitchen needed redesigning. Ben came round and helped redesign and had the units needed in a couple of days. If that happened and you used a big chain...you would be left scratching your head and sorting for yourself! 2 of the units are bespoke to my kitchen to ensure full use of all the units. Price. They were on par with the big chains top level designs. In fact he came in cheaper than Wren....that included quartz work tops.

Milly gave so much helpful advice ahead of the purchase of our Airforce Aspira G5 induction hob, including the optimal configuration of the ducting and also the positioning of the motor ahead of the installation of the cabinets and worktops. We are absolutely delighted with the quality and sleek appearance of the hob now it is fitted. Depite my initial reservations about buying an induction hob, we're over the moon with it - it's far more powerful than our old gas hob and also than a friend's new induction hob and takes just a minute to boil an entire pan of water! It's also incredibly easy to keep clean. The kitchen fitters also commented on how much more efficient and quieter the extraction motor is compared with the Elica equivalent. After-sales service has also been phenomenal, with excellent advice provided by Jon.

We bought one of the amazing cooktops on offer by Devine Distribution for our new extension after meeting with them and getting a demo at one of the London Ideal Home type shows. We didn't buy immediately but contacted them months later to buy and they remembered chatting with us - plus they were kind enough to throw in some items with our purchase. Delivery went very smoothly and, when we later needed additional kit, they did us a great deal. Customer service throughout was excellent - as was the product (an Airforce induction hob) - it's wonderful! Special call out to Lee and Millie - thanks for all your help.

Great customer service, great product

Good speedy service, very happy with the quality of the cooker hood