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Site reviews

How we present the reviews
Anonymous user
Haleh O.🇳🇱
Verified Buyer
1 out of 5 stars

Delivery issue

The carrier could never managed to deliver my product in the Netherlands. So I requested a refund and got the money back in two days.

SEP 28, 2024
Anonymous user
Jeroen F.🇩🇪
Verified Buyer
4 out of 5 stars

update - all is well now.

----- Update ----- I have now received the chair and all is well. There was a bit of a communication issue with the shipping partner but in the end it worked out perfectly. The delivery driver was very friendly and pro active in his communication, he was in contact with me 2 hours before arrival and arrived exactly when he said he would. I have now assembled the chair and its everything I expected the chair to be. So if you order something and you are from the Netherlands, expect to have a bit of patience with the delivery process, or make it easy on yourself and find somebody who knows a bit of French. ------ old review ------ I'm sure the chairs are great, all the great reviews they are getting are clear enough. Its just to bad that i can't experience it because the shipping partner Steelcase uses is absolutely horrible. The shipping partner is Vir by Jr and they ignore emails. The telephone line is a tape that is only in french. And the phonenumber they provide in the communication they send to schedule a delivery apointment is no longer in service. If the chair is as good as the company's ability to pick a reliabe partner i am very worried about my investment. I will give it another week before i will just cancel the order all together.

SEP 24, 2024
Anonymous user
Cristina R.🇳🇱
Verified Buyer
5 out of 5 stars

I absolutely love the chair

I absolutely love the chair, it’s just as comfortable as it is pretty! I highly recommend it for a home office.

SEP 16, 2024
Anonymous user
Marta M.🇳🇱
Verified Buyer
1 out of 5 stars

TERRIBLE EXPERIENCE

Actually, my review is 0. I haven’t received the chair I ordered on July 12th! It's been more than a month! The customer service is terrible, and the order status lacks updates. This is very, very, very disappointing. I don’t understand why I received a request to submit my review—how did you even dare to send me a reminder to fill it in?

AUG 30, 2024
Anonymous user
Jw🇳🇱
Verified Buyer
1 out of 5 stars

Haven’t received the chair yet cuz it…

Haven’t received the chair yet cuz it took 2 month to deliver

AUG 16, 2024
Anonymous user
önder C.🇩🇪
Verified Buyer
5 out of 5 stars

Issue with the seat height of Gesture

Gesture is overall a good chair, but I couldn't use it comfortably due to the height issue. The lowest seat height is written as 415 mm in the specs, however it doesn't go lower than 480 mm. I'd expect it to be adjustable according to the specs. Except that issue I was happy with the chair. Thanks to the customer service for their reaction for the resolution of the problem.

JUL 26, 2024
Anonymous user
Eduardo C.🇳🇱
Verified Buyer
5 out of 5 stars

Great experience with Steelcase

Great experience with Steelcase! Totally recommended. Service and product quality 100/100 ✅

JUL 22, 2024
Anonymous user
Toine W.🇳🇱
Verified Buyer
5 out of 5 stars

The delivery was excellent

The delivery was excellent, and the chair arrived fully assembled. The delivery time was quite reasonable. I've purchased the Steelcase Amia, and it's fantastic!

JUL 12, 2024
Anonymous user
Jan R.🇳🇱
Verified Buyer
5 out of 5 stars

Very happy with my new office chair

Very happy with my new office chair. The delivery took some time but the quality and comfort are superb.

JUN 14, 2024
Anonymous user
Kristian🇳🇱
Verified Buyer
5 out of 5 stars

Amazing!

Good chair as expected :)

JUN 9, 2024
Anonymous user
Rafael P.🇳🇱
Verified Buyer
3 out of 5 stars

Good chair

Good chair. Kinda expensive, but it is a safe choice. Also limited color options and long wait for delivery.

MAY 28, 2024
Anonymous user
Wogri🇩🇪
Verified Buyer
5 out of 5 stars

Alles sehr gut

Alles sehr gut. Eingehaltene Lieferzeit, Lieferung, Qualität: So solls sein.

MAY 26, 2024
Anonymous user
Joost V.🇳🇱
Verified Buyer
5 out of 5 stars

Great product and honest communication

Honest delivery times and product communication. Expensive products, but quality definitely matches.

MAY 21, 2024
Anonymous user
Victor D.🇳🇱
Verified Buyer
1 out of 5 stars

Very slow delivery.

Very slow delivery.

MAY 13, 2024
Anonymous user
Andreas O.🇩🇪
Verified Buyer
3 out of 5 stars

Schönes Produkt, mäßiger Service

Das Produkt an sich würde mehr Sterne verdienen. Leider gab es aber keinerlei Kommunikation mehr nach der Bestellung (und Zahlung) seitens Steelcase. Kleine kurze Statusmeldungen wie z. B. Zahlung erhalten, Stuhl geht in die Produktion, Auslieferung erfolgt (via SpeditionX) etc. So habe ich nur durch den Anruf der Spedition erfahren das der Stuhl nun kommt. Ein bisschen wenig nach meiner Meinung

MAY 11, 2024
Anonymous user
Twan H.🇳🇱
Verified Buyer
5 out of 5 stars

Arrives assembled :)

Quality products for reasonable prices.

MAY 4, 2024
Anonymous user
Alexander M.🇳🇱
Verified Buyer
2 out of 5 stars

Wrong screws

Hi The headrest was supplied with wrong screws and it’s impossible to assemble it :(

MAY 4, 2024
Anonymous user
Kunde🇩🇪
Verified Buyer
5 out of 5 stars

Alles super

Alles super. Nach der Bestellung gab es erstmal Stille, aber ich wurde dann innerhalb von 2 Wochen angerufen um den Liefertermin zu vereinbaren und der Stuhl wurde komplett montiert bis in meine Wohnung geliefert. Bin sehr zufrieden, es war den Preis wert.

APR 30, 2024
Anonymous user
Corneliu🇳🇱
Verified Buyer
5 out of 5 stars

I received the chair as expected

I received the chair as expected, in 3 weeks. Delivery was good and the chair is amazing. The quality of great, the chair is comfy and seems like will last for a long time. The only downside is the chair I got (Karman) is so light that the included wheels don't roll well when the chair is empty. But that is a 30 euro fix.

APR 27, 2024
Anonymous user
C. Z.🇩🇪
Verified Buyer
5 out of 5 stars

Alles bestens

Alles bestens, Webseite sehr übersichtlich gestaltet, Bestellung in wenigen Schritten erfolgt, sehr guter Bürostuhl, pünktliche Lieferung

APR 26, 2024
12345

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Based on 248 reviews
5
153
4
50
3
20
Ratings distribution data table
StarsCount
5153
450
320
29
116
Total248
2
9
1
16