Went in to grab some items and was somehow left to browse at my leisure but also received exceptional customer service whenever I needed something. Great place. Great stuff. Great staff.

Quick and easy order

I love Credo! It's so helpful to have a one-stop shop for all my skincare and beauty needs. The brands they carry are incredible and everyone who works there is always so friendly and helpful.

I adore Hayley and the team at Credo. They are knowledgeable and patient and really listen.

Shipping was pretty on time and packaging is fantastic. Been satisfied with the service every time.

Love your store. Thank you!

Quick shipping!

Favorite online beauty site. Love that you can trust that the products will be safe, even for my teen instead of having to read every product details.

Great shipping experience

Love the Credo assortment of clean brands. And love their sets. One of my fave ways to shop clean

I received my products quickly and in good condition.

Excellent work on the hand cream - I buy it in bulk!

I live in MA and the first time I ordered, the order was cancelled because I was flagged as "fraudulent activity". However, I contacted customer support and got everything sorted out. I paid and eventually received my item. When I ordered a refill, the same thing happened again. My credit card information is valid and normal, and so is my mailing address. Both times the order cancellation was sent into the spam folder, so I did not realize for a while that my orders are cancelled.

I ordered the wrong shade of the tint. I believe I made the mistake. I kept it, just trying it out. Credo is cheaper than most. It was on sale when I bought it. Love the makeup for sensitive skin. I ordered it for a wedding. Since I am retired I usually don’t wear much makeup. I recommend this makeup.

Items wrapped very well in package. I love that all packaging is recyclable!

Nicest team, clean store, clean beauty. There is nothing like a Credo sample bag. Often times the samples are full size! Love how they handout prebiotic soda to customers shopping around!

True Botanicals has the best customer service. Shipping is great and packaging of products shows they care about the shipping process.

Beware of their reward points policy-been a customer for years and was unaware of this: In my case, I had to fight with customer service to get my redeemed points back after placing an order and being notified days later that an item was out of stock. Through these interactions, I was informed that if an item is out of stock or if you return products, the points you redeemed are lost forever-you don’t get those back. Imagine being penalized for placing an order on a product that their site showed in-stock and later being told they can’t fulfill your order. They eventually agreed to give me my points back “as a courtesy” as if they were doing me a favor. I don’t think I will ever buy from them again, unless it’s some emergency.

Credo has a great selection of products that are free from harmful chemical ingredients. I enjoy shopping here because I don’t have to worry that I am putting unsafe products on my skin…Credo has already done the work for me. The salespeople are knowledgeable and courteous and always help me make good choices.

I enjoyed shopping the sale, however, it takes about 10 days for my orders to arrive. Last time, I only ordered 1 product and it was still 10 days. That's really too slow.