Very quick turnaround to get an instrument considering that they’re all made to order. Very responsive if you reach out to them with questions. Shipping was incredibly fast. I think I received it two days after I got the shipment notification.

Great service even for making a southpaw guitar

I was a little worried with the build timeframe since I ordered it a month before leaving town. Eric Sands (VP Sales/Marketing) reached out and assured me that they will have it delivered before I leave town, and THEY DID!

i had to wait a month and a half but they made up for it with the upgraded neck

Dope

Fabulous, the communication was quick, helpful and really friendly.

Just great, good communication and shipped exactly as promised.

Everything is great. Thank you so much for this great invention!

Great service, great response to my questions.

Customer service and communication were great!

Had a bit of a problem with the shipping but the team made anything to help me. Service was amazing and the team was warm.

Excellent service and shipping. I was able to correspond with the company and ask for special requirements with shipping and stringing with 9s instead of 10s and they were very happy to accommodate my requests and also responded very quickly.

Fairly priced for a great product, and wonderful customer service.

Amazing customer service

Thanks so much!

What a great company. Super nice people and awesome service. They answered all my questions and facilitated some complicated shipping requests. And they kept me well updated through the whole process. Not to mention the guitar is awesome :)

Thank you Eric, Trish, Jonathan, all Ciari team for great cooperation and support! Got delivered to Baltic state in just one week.

Fantastic

I'm loving the guitar! Thank you so much! Kelly

Great company