From ordering to shipping, Ciari was excellent. Very responsive to emails. A pleasure to deal with.

Very responsive customer service! Was shipped when promised. Packed to withstand the next apocalypse…. Promptly answered follow up questions!

Delivered on schedule and with the slinky strings I prefer pre-installed. Very friendly and responsive team.

Everything went well as far as shipping. It was packed very good. I think updates on the stages of the build would be cool.

plays great, sounds awesome, easy to set up. convenient, really cant say enough good things about this guitar. so happy with it.

Shipped well within promised delivery time and customer service was great. Answered questions quickly and clearly stand behind their product.

Absolutely fantastic communication from ordering to shipping.

Great guitars and great company. Excellent customer service.

Great customer service, supporting fantastic instruments.

semble solide et pratique

The Ciari folks are great to deal with. The team, including the VP Sales & Marketing, worked hard coordinating my guitar delivery in time for a January 3rd guitar event. It arrived on Nov. 27th, giving me time to get familiar with it and the great gigbag/backpack combination. Top notch company with above expected communication and service.

Responded quickly to my order. A few weeks to build it and ship it & responded quickly to any questions I had.

Shipping was fast, the team granted my request to not have a pick guard installed, and I felt as though Ciari truly wanted me to be satisfied with the guitar and not just sell me a product.

As written before : Ciari rules... ;) Honest, friendly company...

It arived in Austria with no problems! Thank's to your customer service and fedex!

Great guitar

Perfect service. Shipping to France was not a problem. Thanks.

Excellent. The only suggested improvement would maybe be some updates periodically on expected completion and delivery. Great guitar, great bag, and great backpack.

Eric Sands was very attentive to my questions. I am very impressed with his customer focus both before and after the sale.

Guitar arrived perfectly protected. I really like the fit in the backpack, no risk of damages checking it in or poor handling from someone else, you can take it with you all the time.