My experience with Ciari Guitars is there is nothing I need to complain about. Shipping date was announced and FedEx delivered exactly within the announced time frame. Obviously the carton had been transported with care, as no traces of damages existed.

Perfect products perfect guitar

A tad abrupt on the email communication.

Your service and the transfer couln't have been better. It was faster than I had hopen and expected.

My instrument was shipped on time and delivered in perfect condition. Very pleased with the service.

Guitar is excellent and had very robust packaging. It is a large purchase that needs time to build so would recommend sending a check-in email to customers mid build to just to confirm things are on track and that the order is still in the system.

Both the guitar and the strap are top quality! Thank you, and I highly recommend you. Bogdan Zürich, Switzerland

Great piece

The Sales team was prefesional, shipped guitar as promised . . . excellent experience . . . really great shop and team. well done!

Picked mine up at the factory in Nashville

Such a great experience—I was taken seriously right away, and every question was answered thoroughly. I felt completely confident buying from them, and the whole process was a very good experience. The guitar was shipped exactly when they promised—actually a few days earlier—and the tracking worked flawlessly. It was packed very good, in a huge box, so honestly, I think it could survive an earthquake and then some! 😄 All in all, an amazing experience with great people—thank you!

Outstanding product and team!

Zero problem

Great customer service

timely finish and delivery

I didn't realize that the guitars usually take 4-6 weeks, but I emailed them and they got me my guitar in time for my upcoming trip.

Some of the best customer service I’ve ever had. Thank you to you all.

The guitar arrive in a week or two less than expected. I unpacked it and read the instructions. When I opened it to playing position it was in tune! Great!

You did perfect all in all!

Very good service! Ciari makes awesome guitars, definitely get your hands on one and play it, it will amaze you, I promise!