Excellent service

I truly appreciated the support from Michael both pre-purchase and after my machine was delivered. Very timely and helpful. Will happily make purchases through Chris' Coffee going forward!

Since Chris’ Coffee switched from UPS to USPS, my coffee orders now take about five days to arrive instead of one. I emailed them with this feedback and never heard back. As a customer for more than 10 years, this was disappointing.

As always, great service.

Parts received in good time

Been ordering coffee here for past year, usually 5 lbs / month. Great coffee with service to match! Thank you

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Tim provided an accurate analysis and I was able to repair my machine very quickly.

Incredible customer service and even better product

Great having a reliable store to order small parts for my Espresso machine.

Always pleasant

Service was prompt, but would not send small ,light package to Australia. we had to have it shipped via my sons home in USA, unlike previous purchases , poor.

The Best!!!!

Always very helpful

Get shipping, packaging and support. Highly recommended.

I hated saying goodbye to my Izzo Alex Duetto III but the advice I got from the Service Dept. was good. They know these machines inside and out with their experience and working with Izzo on improvements. The updates and improvements in the 12 years since I bought my first Izzo have been impressive. The new Alex Duetto IV was a worthy investment. Thanks to all who had a hand in my purchase!

Ordered an espresso grinder as a last minute holiday gift. Shipped out fast and very quick and professional customer service to answer my questions. Would gladly purchase from this store again!

Chris’ Coffee shipped my order out very quickly. I was impressed with the turnaround time, especially since it was around the holidays. I had an issue with one product and their support was very responsive via email.

Dennis from the service department was super helpful. He walked me through a very thoughtful approach to getting my Alex Duetto II back to brewing great coffee. Much appreciated!

The only thing that would make Chris Coffee better is if they were located next door to me. To be able to ask questions and engage in discussions with knowledgeable professionals (not just sales people) is priceless.