Quick shipping and delivery.

I ordered a recliner and had it in three days. The recliner was as represented, assembled easily, was excellent quality, and worked properly. It met all my expectations. One note: the dimensions of the box tracked what the website said, but it was easier to unpack in the garage, then move the base and back into the room separately.

Shipping was fast and convenient! Very happy customer!

We ordered the Elvin leather recliner. It is a beautiful chair. The leather looks very high quality. It is well made. We had problems with damage from shipping. Twice Chita Living tried to replace the damaged parts, but failed. The chair looked to be packaged securely. I think the fault and damage lies with the shipper. Customer Service went above and beyond to make it right. Especially Eden from that department. He was very helpful and understanding. Chita has a valuable employee in him. He worked with us to reach and agreeable solution. Chita's furniture looks high end and very stylish. Reasonably priced when compared to expensive names. My leather chair looks great in my living room. We get many compliments. I wouldn't hesitate to buy from them again

The chair came within 6 days from she ordered.

Good quality products in great prices Very fast shipping

Great customer service and quick replies! Shipping was also quick!

The recliner arrived damage free and on time. Assembly was easy. The chair is beautiful and seems to be of high quality. Very comfortable and great looking. I would highly recommend this recliner.

Reached out to customer service a couple of times with just ordinary questions - always received a quick response with the details I needed. Shipping was quick and effortless.

thanks

These are perfect. I ordered two and I’m ordering two more! So comfortable and the perfect size.

We have been impressed with the fast shipping and quality of furniture.

I ordered the Elvin Genuine Leather Recliner Lounge Chair & Ottoman set and it was delivered within 3 days. I have never bought a piece of furniture online before and was nervous about how it would look and feel. But this set looks just as good in person as on the web, and it is (for me, at least) very comfortable. Assembly is pretty straightforward, just 4 bolts for each piece and slide in the headrest, but be aware that the chair with stand is pretty heavy!! Once I had put it together, I found that the chair back would not stay upright when I sat in it. It didn't flop backwards, but would slowly move to the reclined position. I reached out to Chita's customer service team and they were very responsive. I sent them a short video of the problem, then tried a quick fix per their instructions. When that did not solve the issue, they immediately offered to send me a replacement for the chair piece and did not require me to return the original broken one. The replacement came in 2 days and works like a charm. It's never nice when a purchase like this has a defect from the get-go, but I am so impressed by the responsiveness and honesty of the company's service people. I am really happy I took the chance on ordering from Chita, and will definitely look to them again should I have more furnishing needs.

I’m really picky and it was tricky to find a new coach. I really enjoy it so far

Very happy with our chairs the the process

Overall a good purchase

I was very reluctant about purchasing a recliner online but the experience was very easy with broad amount of great re Jews even outside of the website. Shipping was extremely fast and right to my door. Recliner was easy to assemble and very comfortable. I definitely would recommend and would buy again. Price is 1/3 the price of name brand furniture stores.

First, the shipping was so fast- literally 3 day after ordering. These stools could not have been easier to assemble. They look and feel super expensive and are amazingly comfortable! Highly recommend to elevate any space!

Some what easy to put together. Looks great

Chita has been so easy to work with. Their packaging is second to none.