This is some of the best customer service that I’ve dealt with. Great people dealt with every question I had. Made ordering super easy. I highly recommend them!!

Best service from customer verification for both Ron's protection and mine, to phone conversations to speedy shipping. Ordered on a Friday and Sewing machine was at my door the following Wednesday. Absolute positive experience online! Thanks Ron

It was great working with the guys at Carolina Forest Vacuum & Sewing. They were very accommodating. I live in another state and they had the best price online and great reviews. They were out of stock on the Brother Innovi-IS NQ1600E, so they upgraded me to the Innovi-IS NQ1700E at no cost. Also, I received my new machine with 2 days. Great service, I will definitely order online again. Thanks guys!!

Quick and easy

Purchase machine for weight and added features for travel. Prompt shipping and complete satisfaction. I have unboxed my machine and love the features that my featherweight did not have.

This was my first purchase from Carolina Forest Vac&Sew but won't be my last. They are A+ in customer satisfaction. They work with you and assist you in getting the best deal for your money. Pleasant, knowledgeable staff to help them. Can't say enough good about my experience with them. Call them & they will help you get the best deal for you. Very satisfied in my experience with them in customer satisfaction, prompt shipping, getting the most for your money. You won't regret doing business with them!!

Great service

Caroline Forest made my purchase as seamless as possible. They kept me posted regarding my shipping status and followed up once it was shipped. Would highly recommend.

I placed my order for a Juki wide table. It was exactly what I wanted and it was delivered when expected. My experience went smoothly from the very beginning. I would definitely recommend this business!

The best company ever! Stay away from impersonal companies like Amazon. They are an American company that cares!!!!

They go out of their way to ensure the customer is taken care of.

Delivery was quick. Merchandise was perfectly packaged to prevent damage during shipping. Very happy with the assembly. Will definitely order from you again.

I ordered a replacement part for my sewing machine. The customer service for this was over the top! This is a great company staffed with people who care about doing things right! Very Happy!

Best service imaginable, especially given a long distance purchase and the ease with which Bren could have chosen not to reach out by phone, not to make me aware of a manufacturer backlog, not to offer other options, etc. Unbelievable service, just plain unbelievable.

I ordered a Juki HZL-DX5, which I found out was out of stock upon calling to confirm the order. Ron gave me a discount on the DX7 and I took it. The machine arrived in a few days in perfect condition and is a joy to use. Great no nonsense service; definitely recommend 💪

Just what I needed

Overall great experience! They made sure all my questions and concerns were addressed correctly and the best part is they called to verify the large purchase order my card! Top notch service!

The machine is easy to use once I figured out it was a touch screen. The embroidery is beautiful!! I bought this for my Sister. I can’t wait for her to get it.

Excellent service and fast shipping.

Fantastic shopping experience. Great price for Topaz 50 Embroidery Machine, wonder customer service on phone and email, super fast shipping. Will purchase from here again in the future and tell all of my friends to buy from here! Thanks so much!