Great company

Does not retain cold well at all. Also gives the water a bad taste. Not a fan of the product.

I have three 20 ounce tumblers, I liked my first one so well I received 2 more as a gift. They really do keep your beverage hot for a very long time and it is pretty spill proof. Yes, the lid does stain, you will never get the stains off the clear band which keeps the lid securly tight. The stain i can deal with, magic eraser sometimes helps. What really upsets me is the little turn table closure has a snap-on nogule that has broken off on all three, once those break you can't repair them and you coffee will get cold and spill. I bought replacement lids on amazon and they do not fit. Looking for a new tumbler, not this brand.

Does not keep coffee hot for 6hrs like they say. Bought 2 of these. One of the worst mistakes I have made. Want my money back. Went back to my old one.

I love my purchase just a little bummed because I found it at Meijer after I purchased direct and it was cheaper and it came with a straw which mine did not ☹️

I just bought a new lunch bag from you guys. My very first day walking to class, the handle completely ripped off the bag. I have one red bull, one 16oz bottle of water, and one 12oz protein shake inside. Its pretty laughable that I didn't even walk 80 feet from my car and the thing tore like I was trying to ruin it. What a waste of money. The bag looks nice, the reason I bought it. But the construction is extremely novice. If I had a recommendation to someone else I'd say dont invest in this long term! Lol, dont count on it being functional for more than 10 minutes

I received my wine tote in a timely manner.

I like the see-thru lid and slightly grippy texture . . . BUT the slider lid has no gasket or seal and will leak way too much (almost pour out) if the tumbler is tipped. It even ldrips/leaks when trying to sumply drinking "normally" without a straw. VERY disappointed. (because I really wanted these to work).

Easy to order. Prompt shipping.

Bought two of these for my school aged children. One was used for cold items and worked great the other one had hot food for my son to eat after his basketball game and for the life of me I could not open it, nor my child nor my husband nor multiple other male friends of ours. Then when I thought it opened it was actually broken and now I’m here with a very hangry 13 year old with food stuck in a container that won’t open!!!

Bottle cap broke. Before it broke, there was already discolouration. I looked to see whether the cap can be replaced which it can but it costs more to replace cap than to buy new bottle. Wont be buying again.

I first bought a Built 20-ounce tumbler in a pinch while on a beach vacation in Florida. I was shocked at how well the tumbler kept my water cold even on the beach in 90-degree weather! I subsequently got home and bought the 30 oz for work. Its' ability to keep my drink cold on a 12-hour shift is amazing. The colors are awesome as well. I now have three: Two 20 ounce and one 30 ounce, which are my absolute go-to's to carry my drinks. While people are spending a fortune on their Stanley's and Yeti's as well as them getting stolen and burning their faces with the lids popping off. . . I am happy as a clam with my beautifully built Built! Thank you Built for offering an exceptional functional mug at an unparalleled value.

After 3 weeks of use the cup is stained from coffee. I have the 20oz Tumbler Lavender and I cannot get the silicone surrounding clean after a spill. Tried cleaning as soon as the spill happened and it was immediately stained. Has been washed and dried by hand more times than I can count and it still hasn't removed the coffee, disappointed.

Your tumbler is garbage. It leaks everywhere, the seal is trash, and it won’t keep a drink hot past an hour. This product is defective and unacceptable. Refund me in full and send a prepaid return label within 7 days. If you don’t, I will initiate a chargeback, file complaints with consumer protection/BBB, and post honest, scathing reviews across every platform I can find.

I love, love, love the 20 oz tumblers and have 3 of them, however, be aware of the plastic lids. The first two I purchased from Walmart. I use them strictly for my morning coffee. I drink it on my way to the gym and then finish it after my workout. It keeps my coffee hot the hour I’m in the gym. I think because of the heat it breaks down the plastic lids. After the first one cracked I called the Co. for a replacement. They didn’t have any. Went to Walmart and bought my second tumbler and now a year later the same thing happened. Looked online and there were replacement lids so I ordered 2. When I got them however they were too small. I called the company and was told it didn’t fit their tumblers sold at retail outlets but only tumblers sold from their website. They graciously refunded my money and told me to keep or throw away the tops. Or I could send the broken lid and tumbler back to them and they would replace it. Unfortunately I had already thrown the lid away due to the safety hazard. I ordered a tumbler from their website and now have a new one with two additional revamped lids. I should be good to go. Ps. I don’t think this would have happened had I left a small space in the lid opening so that the heat could escape.

Got this thermos for my daughters lunch this year for school. I’ve owned it less than a month, it’s always been washed and put away for the next days use, so imagine my shock when I went to use it today and the entire inside at the bottom has rust.

Bought lid for the 20 oz tumbler but it’s too small.

The people that I spoke to were very nice and I ordered from your online ads See if anyone can help Thanks for your time and support

Please make a single lid instead of a double lid

First time trying to use my built cup (given as a gift) liquid just pours out from seal . . can’t drink from it without getting soaked