On the customer service side it was great! They follow up with you and work with getting you great pricing. Will let you know how it goes when I finally get the product and its installed!

Helpful

Very friendly company that is willing to help

Great

Samples were delivered very promptly. Well done!

Mark was very helpful and polite. He kept in communication to make sure I was satisfied with my order and if I needed any more help to contact him. The quality of the sample was well made. Unfortunately the shade of grey wasn’t what I was looking for, but I appreciate all the effort that was put into making sure I was satisfied with my order.

Nice, thick product. Fast shipping, too!

I haven't ordered yet as this is for a new construction. My point of contact is waiting until it is closer to selecting flooring.

Great service

Sales agent Jerry Love was excellent at follow-up from the IBS. He provided samples for us to consider for future building projects.

Good quality. Unfortunately not the color I was looking for

Excellent communication.

Great look / texture. I wish it came in a slightly thicker version.

Great product and service

Shipped out in a very timely manner. Excellent customer service.

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Great communication and price. Shipping was fast and reasonable.

I didn't think I would find what I needed. I was pleasantly surprised that y'all had it.

My floor damage because of water leak. Contacted these guys and they Fedex me the sample wood next they. Appreciate the quickness.

Need time see other colors