Helpful

Very friendly company that is willing to help

Great

Samples were delivered very promptly. Well done!

Mark was very helpful and polite. He kept in communication to make sure I was satisfied with my order and if I needed any more help to contact him. The quality of the sample was well made. Unfortunately the shade of grey wasn’t what I was looking for, but I appreciate all the effort that was put into making sure I was satisfied with my order.

Nice, thick product. Fast shipping, too!

I haven't ordered yet as this is for a new construction. My point of contact is waiting until it is closer to selecting flooring.

Great service

Sales agent Jerry Love was excellent at follow-up from the IBS. He provided samples for us to consider for future building projects.

Good quality. Unfortunately not the color I was looking for

Excellent communication.

Great look / texture. I wish it came in a slightly thicker version.

Great product and service

Shipped out in a very timely manner. Excellent customer service.

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Great communication and price. Shipping was fast and reasonable.

I didn't think I would find what I needed. I was pleasantly surprised that y'all had it.

My floor damage because of water leak. Contacted these guys and they Fedex me the sample wood next they. Appreciate the quickness.

Need time see other colors

Although we have not installed the flooring yet, I wanted to share how outstanding the purchasing experience has been. The team was incredibly helpful in guiding me through the selection process and took the time to answer all of my questions thoroughly. They sent samples on three separate occasions so I could compare options in my home lighting, which made a huge difference in feeling confident about my final choice. They were also very accommodating in coordinating delivery directly into my home, making the logistics smooth and stress-free. Based on the level of customer service alone, I would absolutely recommend this company. I’m looking forward to installation and expect the product to be just as impressive as the support I received.