Excellent communication.

Great look / texture. I wish it came in a slightly thicker version.

Great product and service

Shipped out in a very timely manner. Excellent customer service.

.

Great communication and price. Shipping was fast and reasonable.

I didn't think I would find what I needed. I was pleasantly surprised that y'all had it.

My floor damage because of water leak. Contacted these guys and they Fedex me the sample wood next they. Appreciate the quickness.

Although we have not installed the flooring yet, I wanted to share how outstanding the purchasing experience has been. The team was incredibly helpful in guiding me through the selection process and took the time to answer all of my questions thoroughly. They sent samples on three separate occasions so I could compare options in my home lighting, which made a huge difference in feeling confident about my final choice. They were also very accommodating in coordinating delivery directly into my home, making the logistics smooth and stress-free. Based on the level of customer service alone, I would absolutely recommend this company. I’m looking forward to installation and expect the product to be just as impressive as the support I received.

I really like this flooring. Nice product.

Awesome product. Easy to install. I love working with Jeff I am a contractor

I was interested in see the black hardwood flooring and I did get a chance to see they r still here plus sent photos of my rooms and area to a build direct associate name kuba a couple days ago happen on the 18th of February 2026

It's wonderful that BuildDirect provides free samples (even covering shipping costs) to see exactly how the wood looks as it's sometimes difficult to tell simply from pictures. Not only is the wood beautiful, but the quality is some of the best I've ever seen in wood flooring. Thank you!

😇

Awesome service!,

Promptly mailed out the floor sample.

Thanks so much for getting the samples out to us so quickly and for checking back with us on the colors.

Absolutely beautiful pieces

Quick response and good communication.

Shipping was seamless!