I am so glad I found Buffy! This cooling pillow is amazing. I love that it is cool all over. The first time I used it, I had one of the best sleeps I have had in a long time. I highly recommend this pillow

It’s absolutely amazing and is one of the best cooling comforters out there but if you just get the comforter, it will leak fuzz everywhere. At least in my experience, it has been leaking through filling out.

For linen sheets on sale for $85. Price couldn’t be beat. They are a little thinner than OneQuince, but the price was worth it

It is a wonderful comforter doona however DO NOT WASH In the machine ruins it only dryclean

I bought the paisley sheet(s), in fine print it says flat sheet not included. The sheet was supposed to come in 1-3 days, you aren’t supposed to be billed until 7 days after you receive them. I was billed right away and it took over a week and a half to receive…disappointing.

Actually really love this pillow. Is a great solution for a large sectional intended for multiple guests. Only thing keeping it from 5 stars is I feel it could use a bit more stuffing.

I am a huge fan of Buffy products! My latest purchased, the cloud comforter, was the second of these that I’ve purchased. My original was a very bright white, and this new one is a sort of cream color. I like how silky the comforters feel, the very slight sheen that they have, but especially, I love how they feel to cover up in. I have the weight of the comforter and some warmth, but it doesn’t overheat me like most Comforters will. I attribute this to the Eucalyptus!

I will be reporting you online for fraud

Still trying the pillows out. They are slightly cooling but not as cooling as I was hoping for. In addition they are too full. I will try pulling some of the stuffing out to see if that helps make them more comfortable.

I reached out to you guys for a return and I have yet to hear back. Please Email me back so we can figure this out.

I was excited to try Buffy’s Cloud Comforter, but I would now tell others to look elsewhere. First, my order was marked as delivered but never arrived, and Buffy did nothing to help resolve the issue. I had to work with the post office myself to track it down. Next, the comforter’s material feels slippery and not very pleasant, though the fill is light and fluffy. I gave it a fair try for two nights, but as a naturally cold sleeper, I still woke up feeling hot. Buffy advertises a free in-home trial and “easy” returns, but I have been emailing them for days just to initiate a return. I keep receiving automated responses promising to “escalate” the issue. There is nothing to escalate — I just need a return label. Overall, I do not recommend buying from Buffy. It has been a waste of time and a frustrating experience from start to finish.

Despicable customer service! Incorrect order was shipped and another missing- you can only interact with an AI email account. Will be reporting. Don’t walk, run away from this company. I so regret this purchase!!!

This pillow is my new best friend.

Buffy’s Cloud Comforter is an absolute dream. The weight is perfect, it fits well into my linen duvet, and it’s such a luxury to sleep under

I have ordered several things from Buffy in the past but we recently upgraded our bed to a King size and needed all new bedding and this time everything was a mess. First, I really do love their products- their covers and sheets are extremely soft and have worn well over time. I have 2 duvets and they are great for warm & cold weather. I also have a body pillow that has improved my sleep tremendously! Unfortunately this time around there were shipping delays more than once. Customer service is a bot and was challenging to get ahold of a real representative. Quality control seems to be lacking as well this time around- my new duvet cover for example is missing a tie on one corner to secure it to the duvet properly. Lots of loose threads on the seems of the duvet and sheets. . . hopefully it holds up in time. I also received items I didn't order. I've reached out to customer service about these matter but have yet to receive a reply. Just a really disappointing experience on products I've historically loved.

Love it

I like the cooling duvet and cover. Overall the quality seems good, but I have noticed a lot of wisps of the white filling from the duvet coming out somehow. Hoping this will stop soon.

I purchased this pillow as it was advertised as a 'cooling' pillow. I could not detect any difference from my two other pillows. It did not do the job I expected it to do. I am going to give it a little longer but I will likely be returning it.

Slept like a BABY

The customer service is terrible. No working phone number, I think I’m just emailing with a chat bot.