Speedy (and free!) international shipping.

Was so surprised at the quick shipping, packaging, easy of a return, customer service, and intuitive website! Plus love the free monogram option for my luggage.

Great communication but I do need to do a follow-up about the zippers on my rolling duffle bag.

Everything arrived as scheduled. The luggage pieces are definitely of the highest quality as advertised.

I bought these as replacements for the four Brand NEW Baseline Spinners that I purchased for my family. We went on one trip for a week and use them (on multiple different surfaces) all over the place, the wheels "grab" and move all over the place, not just going in a straight line. So I got replacement wheels, but they do the exact same thing. The bags (when in the upright ) position, zig-zag around and are nearly impossible to push straight. It's infuriating for being over $700 a bag. I am really disappointed and frankly want my money back.

Promptly received before Christmas on an excellent value backpack for business. Correspondence was timely and appropriate.

This was a Christmas gift for one of my kids. He had already seen one in person and knew what he wanted. The ordering process was quick and easy and it was delivered well within the timeframe for the Christmas holiday. My son has already used and is very happy with it!

The website was easy to use, shipping and delivery prompt, with no problems.

Fantastic!

Shipping was easy.

Great

The bag arrived on time, and it looks great!

Briggs and Riley ships fast, that’s for sure. Communication of order status is great. And their products are always good quality and functional. Briggs and Riley is substance with just enough style.

Good stuff

Easy purchase experience

Briggs & Riley absolutely nailed it with this 22” Expandable Spinner. Smooth wheels, rock-solid handle, and the expansion system is clutch without making the bag bulky. It feels premium, durable, and thoughtfully designed—perfect for frequent travel. Fits overhead bins with ease, rolls effortlessly through airports, and just feels like it’ll last forever. You can tell this was built by people who actually travel. Worth every dollar. This is luggage done right. ✈️🔥

Easy to order and track, with timely delivery.

Amazing experience, everything is neat

fast and safe delivery

Wonderful quality.