Shipping is great and easy. This truly is the best luggage!

Easy to order, quick shipping and embossing as requested. Great company!

Shipping and delivery were perfect

The experience- After ordering, I emailed customer service the next day to add a monogram—they handled it flawlessly. ​The bag arrived earlier than expected, just in time for a busy stretch of back-to-back trips. The unboxing felt premium yet eco-friendly, featuring a quality protective cover, minimal stuffing, and a simple QR code for the lock instructions. From ordering to shipping, the entire process was fast, easy, and top-tier.

Professional and stand behind their product.

five stars

Easy on-line experience. Fast delivery. Well packaged.

Shipping was on time, I was glad to get the airline crew discount for the product. Thank you!

Love my new luggage from Briggs & Riley!

Perfect

Perfect fit, fast delivery, easy service

Purchase was quick, easy, and without issue.

Bag arrived quickly. Haven't had a chance to put it to use yet, but seems made of the same quality materials as my carry-on which is great.

Easy

Ordering was easy, shipping was prompt.

Good follow up

Good.

We purchased two of these Essential 22" Carry-On Expandable Spinners and the quality is exceptional. We have used them for domestic and international travel already and very pleased with the purchase. We plan to purchase a few more for family and clients. Highly recommend!

As always “You’re the BEST”. I’m a retired International Flight Attendant & I know. It doesn’t get better than Briggs & Riley.

Great product. Shipping was great and on time.