Excellent customer service so far!

Best piece of luggage I’ve ever purchased

I am handicapped and I use crutches and or a wheel chair, and I keep everything I need in my Briggs & Riley expandable cross body bag. This keeps my hands free to ambulate. I have had several of their bags. I love the pockets. I know where everything is. I have kept my passport in my B&R bag for more than 20 some years, and I have never lost it. Great company - they have replaced a couple of my bags, but the last bag I got has lasted forever. They clearly learn from every failed component and improve them over time. Way to go, folks! Keep it up. I don’t know what I would do without my Briggs & Riley bag.

Worked fine and was easy to replae

Communication about the order and shipping was greats.

Delivered in timely manner.

All great to match my luggage

Lots to choose from. Easy to order. My case arrived super quickly and was very well packaged

good

Monogram upside down, not impressed with bag

Quality is incredible and design is beautiful

Shipped immediately and arrived in plenty of time for our trip to Italy. The video guides on how to pack properly are a nice touch. Lifetime guarantee is bonus!

Excellent service, would come back as a customer

very well

Love everything except the smartlink system.

I was pleased with the time it took to receive the luggage

Easy ordering and fast shipping.

Could be better by reinventing your bag strap.

Great service

Good experience