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      Site reviews

      How we present the reviews
      Anonymous user
      DAVID J.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to navigate and interface

      Easy to navigate and interface with.

      SEP 25, 2026
      Anonymous user
      Lawrence W.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy shopping experience. Good details

      Easy shopping experience. Good details on the site.

      SEP 25, 2026
      Anonymous user
      David S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great customer service.

      Great customer service.

      SEP 25, 2026
      Anonymous user
      Andreea F.🇷🇴
      Verified Buyer
      5 out of 5 stars

      Excellent experience with Briggs &

      Excellent experience with Briggs & Riley!

      SEP 24, 2026
      Anonymous user
      Angie H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Emma M, rocks! Thanks for

      Emma M, rocks! Thanks for all your help getting me the correct repair kit before my next trip!

      SEP 24, 2026
      Anonymous user
      Tyson T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great company and product. Customer

      Great company and product. Customer service is very good.

      SEP 24, 2026
      Anonymous user
      Holly T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to purchase

      Easy to purchase

      SEP 24, 2026
      Anonymous user
      Sharee T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Thank you!

      Thank you!

      SEP 24, 2026
      Anonymous user
      Chao Y.🇺🇸
      Verified Buyer
      5 out of 5 stars

      It was delivered on time

      It was delivered on time safely

      SEP 24, 2026
      Anonymous user
      Michael S.🇺🇸
      Verified Buyer
      4 out of 5 stars

      I love my medium size

      I love my medium size cargo backpack. It is great quality and stylish. My only complaint is that it is larger than my previous Briggs & Riley backpack which I have had for 10 years.

      SEP 24, 2026
      Anonymous user
      JAMES B.🇩🇪
      Verified Buyer
      5 out of 5 stars

      I have had nothing but

      I have had nothing but good experiences with the website, shopping, and shipping. The quality seems great so far, so I haven't had a chance/reason to use the guarantee. I also like that there aren't many of my bags at airports: it's very easy to recognize mine right away!

      SEP 23, 2026
      Anonymous user
      Nataliya M.🇫🇷
      Verified Buyer
      5 out of 5 stars

      Flawless delivery and the purchase

      Flawless delivery and the purchase process.

      SEP 23, 2026
      Anonymous user
      Keith C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      This is my 3rd product

      This is my 3rd product from B&R and excellent as usual.

      SEP 22, 2026
      Anonymous user
      Jenny Y.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Shipping was excellent came within

      Shipping was excellent came within a week

      SEP 22, 2026
      Anonymous user
      Lisa P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy shopping website and est

      Easy shopping website and est like the forever warranty

      SEP 22, 2026
      Anonymous user
      Carlos W.🇲🇽
      Verified Buyer
      5 out of 5 stars

      Great Service, fast delivery

      Great Service, fast delivery

      SEP 21, 2026
      Anonymous user
      Kerry L.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Love you guys! At Ritz

      Love you guys! At Ritz Carlton right now with 3 of your bags! ❤️

      SEP 21, 2026
      Anonymous user
      Isaac M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      My experience has been great

      My experience has been great with Briggs and Riley the only issue is their courier which was fedex and is not the most reliable. They should look into better shipping options.

      SEP 21, 2026
      Anonymous user
      Robert R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Old standard keeps on kicking

      Old standard keeps on kicking out superior luggage for the travel weary consumer.

      SEP 21, 2026
      Anonymous user
      Louis E.🇩🇪
      Verified Buyer
      5 out of 5 stars

      I am very satisfied with

      I am very satisfied with the suitcase. It feels high-quality, and the expandable feature works really well. Highly recommended!

      SEP 21, 2026
      12345
      http://briggs-riley.com logo

      http://briggs-riley.com

      other
      4.6
      |
      20,139
      Visit online store
      http://briggs-riley.com logo

      http://briggs-riley.com

      other
      4.6
      |
      20,139
      Visit online store
      4.6
      4.6 out of 5 stars
      Based on 20139 reviews
      5
      15821
      4
      1992
      3
      1210
      2
      435
      1
      681
      Ratings distribution data table
      StarsCount
      515821
      41992
      31210
      2435
      1681
      Total20139

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