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Easy to navigate and interface with.
Easy shopping experience. Good details on the site.
Great customer service.
Excellent experience with Briggs & Riley!
Emma M, rocks! Thanks for all your help getting me the correct repair kit before my next trip!
Great company and product. Customer service is very good.
Easy to purchase
Thank you!
It was delivered on time safely
I love my medium size cargo backpack. It is great quality and stylish. My only complaint is that it is larger than my previous Briggs & Riley backpack which I have had for 10 years.
I have had nothing but good experiences with the website, shopping, and shipping. The quality seems great so far, so I haven't had a chance/reason to use the guarantee. I also like that there aren't many of my bags at airports: it's very easy to recognize mine right away!
Flawless delivery and the purchase process.
This is my 3rd product from B&R and excellent as usual.
Shipping was excellent came within a week
Easy shopping website and est like the forever warranty
Great Service, fast delivery
Love you guys! At Ritz Carlton right now with 3 of your bags! ❤️
My experience has been great with Briggs and Riley the only issue is their courier which was fedex and is not the most reliable. They should look into better shipping options.
Old standard keeps on kicking out superior luggage for the travel weary consumer.
I am very satisfied with the suitcase. It feels high-quality, and the expandable feature works really well. Highly recommended!


| Stars | Count |
|---|---|
| 5 | 15821 |
| 4 | 1992 |
| 3 | 1210 |
| 2 | 435 |
| 1 | 681 |
| Total | 20139 |

