Easy and fast

I’ve been working as an international sales manager for over 10 years, so I’ve gone through more than my fair share of luggage and carry-ons—both for work and family travel. After the wheels on my last carry-on literally fell apart while going through customs at LAX, I knew it was time for a replacement. I was on the fence between the Briggs & Riley Global 21” and another high-quality brand. I was actually ready to purchase the other option, but it wasn’t in stock and wouldn’t arrive in time for my next trip, so I went with this one—and I’m very glad I did. The external handle design that doesn’t intrude into the packing space makes a noticeable difference, especially when packing shoes. Every pocket feels thoughtfully designed and easy to access while traveling. The wheels roll smoothly and make it effortless to move through the airport with one hand—whether I’m holding a cup of coffee or my child’s hand with the other. Based on my experience, I will definitely continue purchasing this brand in the future.

Beautiful, Big, and Great Quality!

Very good.

Great products.

Excellent quality, great customer service!

So far I have good experience and will buy again.

Repair parts for older bags are not maintained. How is life time defined?

I own several sizes in this luggage line. Recently added the toiletries kit. I will continue to trust it and keep showing it to friends and family.

So far, so good! Well made, beautiful luggage

No problems with delivery and timeliness. As noted in prior review there has been a problem with the compression cubes.

Great quality and beautiful design!

Great company! Top notch h quality. Fast shipping. I am a repeat customer.

I switched to Briggs and Reilly from another luggage company and although my system is smaller than my old one, I can fit so much more in my suitcase! As a flight attendant, I need reliability and maximize my space as much as possible and I absolutely love my new pieces!!

👍

Easy ordering and fast delivery

Service was great and quick.

Ordering online was easy and service was good

I have no complaints about customer service. I exchanged one bag for another and had questions. The return process was easy and all correspondence was quick and helpful.

Clear communication with email and shipped out pretty quickly too