easy ordering and timely delivery! Love those kinda processes!

I am still awaiting a response from customer service about the quality of the suitcase and damage from the first use of the suitcase.

It arrived as scheduled, it looks good

Very satisfied, shipping was fast

Easy to shop on web site

extremely unhappy with your customer service as you don't help solve anything nor do you try to

Everything great

As advertised. I’m pleased.

Top quality

Came as a free gift with my backpack. Nice gesture. Good quality.

Shipping was prompt.

Would recommend Briggs and Riley to anyone looking for travel bags.

on time shipping excellent products and service.

Great product and super easy to make repairs with!

Wonderful travel companion!

Colour on orange was a bit off with the colour presented on my iPad. I was thinking it would have been brighter orange, not as “burnt”. I still like them though. Would rather have had the shipping through FedEx or UPS vs Shop. I don’t like that app, so didn’t have a direct way to track the shipping. Regardless, the product showed up within a week so no worries. Very happy with the product.

Work great and easy to replace.

Shipping was very fast. I wasn't able to order the exact axle, but the existing axle was still in excellent condition, so the repair works extremely well.

Service and shipping were convenient and speedy.

Fantastic product, great quality and fast delivery!