Fast shipping, good communication

good information, and rapid shipping

Shipping was fast.

Very nice and cool

I was impressed with both the customer support and the quality of this repair kit. The process was smooth and efficient, and the result was excellent. The luggage wheels were restored to like-new condition. This was extremely helpful and saved me from having to replace the suitcase. Highly recommended.

the best quality travel bag I have come across

They're just the best bags. Period.

Fantastic bag. Just the right size and weight. Love it and highly recommend this brand.

It’s a fantastic bag. Gave it four stars since I really wish there were pen slots in one of the inside panels.

Very happy with this purchase. The quality is great. Wheels glide effortlessly.

Delivered within a week. The luggage is beautiful!

Amazing product, Briggs and Riley really does live up to its reputation. Product also shipped very quickly, implying a high level of care for customers here in Canada. Cheers from Yellowknife!

The bag itself is great. My only complaint is the strap that is used to secure the bag to a suitcase handle is very difficult to use.

Easy to order and arrived in time for my trip. So far I’ve enjoyed my experience with Briggs & Riley and my new carry-on.

A perfect weight and size to easily carry over shoulder or on your back. Love it 😍

Perfect

Great quality and design. Looking forward to it!

Excellent delivery in a timely fashion.

Superb.

A little incident about the delivery but resolved quickly thanks to the customer service.