Shipping was prompt.

Would recommend Briggs and Riley to anyone looking for travel bags.

on time shipping excellent products and service.

Great product and super easy to make repairs with!

Wonderful travel companion!

Colour on orange was a bit off with the colour presented on my iPad. I was thinking it would have been brighter orange, not as “burnt”. I still like them though. Would rather have had the shipping through FedEx or UPS vs Shop. I don’t like that app, so didn’t have a direct way to track the shipping. Regardless, the product showed up within a week so no worries. Very happy with the product.

Work great and easy to replace.

Shipping was very fast. I wasn't able to order the exact axle, but the existing axle was still in excellent condition, so the repair works extremely well.

Service and shipping were convenient and speedy.

Excellent

Great service from Briggs. Awesome packaging, great delivery service, good timing. Wouldn’t recommend anything else.

Great products and great customer service!

delivery was quick and very elegant and easy to install - thank you

Smooth transaction

perfect

Needed to email to ask which wheels to buy to repair my very old suitcase. But purchase price very good and free and prompt delivery superior. Would buy again but unlikely to need them again!

I received great service from Briggs & Riley. The website had loads of information to answer questions. Shipping was speedy. I have received everything in time for my next trip. Thank you, Briggs & Riley.

I had a Briggs&Riley backpack that lasted for 23 years of everyday use, so I thought I’d try one of the brand’s briefcases as a replacement. So far, I’m pleased with this product. The only thing I would wish for is a few more outside zippered pockets, but I can live with it as is. The material, stitching and hardware seem as robust as that on my old backpack, so I expect this briefcase to last me into retirement.

The bag was absolutely perfect amazing quality, and a perfect size

Super easy to order and only took 30s to replace