Three stars for the product, four stars for the shopping experience

Very good quality product but I do wish the tote had a zipper. The product arrived very quickly.

Bravo

Great Bag for the gym . Looks a little light weight but holding up so very happy with purchase. Great price too!

Love it

Excellent product

Great product. Thanks

My go to luggage, great design and guarantee

Love this back pack. Comfy straps, hoods its shape, lots of compartments. Would buy again

Really nice tote

Excellent

The support staff at Briggs and Riley were very empathetic and tesponsibe!

Great

All handled well from order to delivery

A good company has replacement parts as this company does. Nice to be able to replace a lost wheel

This suitcase looks to be of excellent quality, and the attention to detail gives it a really premium feel. Shipping was also very fast. The only downside is that it's a bit heavier than I expected, though that's probably due to the high-quality materials

I was given the wrong tracking number initially. I got a notification that the backpack was delivered when it had not. I had to call customer service and was given the correct tracking number. Backpack was delivered.

Top‑tier quality from start to finish. The craftsmanship is immediately noticeable — every detail feels intentional, solid, and built with longevity in mind. It has the kind of construction that inspires confidence the moment you pick it up. Truly a product made to last.

I love the colour of the bag and the features. Briggs and Riley bags are the best to be found ! Always love my B&R purchases. Thank you !

Quick delivery, solid construction, exactly as described online. I was disappointed the bigger compression cubes don't appear to fit this as well as the bigger models - would be nice if B&R also make a set that fits their medium models.