Super helpful

Love the sheets- great colors! My mattress is 16" and they are loose all around. I need to tuck them in. If they would make them a better fit, I would buy several sets. I will have to go back to the Company Store to buy my sheets.

We really enjoy Boll and Branch sheets, and recently had a sheet with a small issue, Boll and Branch replaced it without issue. Interaction with customer service was fast and friendly.

Outstanding!

I want to express my sincere gratitude for the exceptional service received from the customer service team at Boll and Branch. Your dedication to ensuring customer satisfaction truly made a difference in my experience. From the moment I reached out with my inquiry, your responsiveness and attentiveness were immediately apparent. You not only addressed my concerns promptly but also went above and beyond to ensure that all my questions were thoroughly answered and that I felt valued as a customer. Your professionalism and commitment to excellence truly set a standard for customer service that other companies would do well to emulate. It's evident that you and your team genuinely care about the satisfaction of your customers, and that level of dedication is truly commendable. Please accept my heartfelt thanks for your outstanding service. It's reassuring to know that there are individuals like you who are willing to go the extra mile to ensure a positive customer experience. You have undoubtedly earned my trust and loyalty as a customer, and I look forward to continuing to support Boll and Branch in the future. Once again, thank you for your exceptional service. You have my deepest appreciation. Warm Regards, Vic Kuzmovich

Thank you. All is well. Sheet very nice. Suggestion: Tab specifying top/bottom position should be more visible/larger and in a bright color for those with poor or limited vision.

I have purchased 3 sets for myself and 2 sets for other people. They have purchases others that are good just not as good as Bill. and Branch. The best ever hands down.

Awesome!

Love your sheets! I’ve given them as bridal shower gifts many times. But, I hate your constant emails and even worse, so many texts!

I had purchased a waffle blanket for my husband for his birthday less than 6 months ago and despite following the directions on care/washing and drying, it had started to unravel. However boll and branch stands by the quality of their products and was very helpful with the issue and their customer service team members was responsive, nice and professional. 10/10 would buy from boll and branch again. My husband loves his blanket and was so happy to have the issue resolved.

The product is very high quality and it was shipped so fast.

I am very pleased with everything I’ve received from B&B! The Signature sheet sets, duvet cover sets, cloud-like duvet insert, and various well-constructed pillows and blankets. Everything is superb and I am a life customer as a result!

I called customer service and spoke with J’Mi, she was very courteous and took care of the situation. Great customer service!

Exceptional.

Super Fast Delivery

I received a follow-up email shortly after I sent an email with questions. The company sent me information and suggested I look at the information about a particular line of bedding that they thought best matched what I was looking for. They were prompt, on target, pleasant and very professional! Thank you very much, Marie P

Great customer service… Had to return the sheets as I did not feel they were worth the money, but appreciated the experience I had with this company.

The Customer Service was excellent, specifically Katie. I had a concern and Katie handled it within the first sentence she spoke to me. We love the product and highly recommend the product.

I love my new duvet insert and cover! The live chat customer service representative helped me select the perfect weave and duvet weight. I hope to get some matching sheets soon!

Best sheets ever (while they last)! They are too expensive to only last four years. I have other nice sheets that are 30 years old that I still use