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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Franklin T.🇦🇺
Verified Buyer
3 out of 5 stars

Sapphire not as shiny as expected

Beautiful setting but the diamonds outshine the sapphire. The detailed specifications of the gemstone should really be listed on the website so that customers can know what to expect. Unfortunately, not as good as expected of Blue Nile.

DEC 24, 2025
Anonymous user
Andrew S.🇬🇧
Verified Buyer
1 out of 5 stars

Hidden costs

Way to expensive , hidden costs , taxes , shipping , fees , handling costs , forget it buy from UK.

DEC 24, 2025
Anonymous user
Rachel T.🇺🇸
Verified Buyer
2 out of 5 stars

Quality customer service staff

The customer service team is superb! However, the step-by-step tracking, as well as the step-by-step refund status leaves much to be desired .

DEC 24, 2025
Anonymous user
Vivian W.🇺🇸
Verified Buyer
5 out of 5 stars

14k chain link bracelet

Lovely white gold chain link bracelet. More substantial than many yet still light weight. You can always count on Blue Nile's quality to be top notch!

DEC 24, 2025
Anonymous user
Karol T.🇺🇸
Verified Buyer
5 out of 5 stars

She loves it!

She loves it!

DEC 24, 2025
Anonymous user
Brian M.🇺🇸
Verified Buyer
5 out of 5 stars

Great Service

Great service and beautifully crafted jewelry.

DEC 24, 2025
Anonymous user
Annie G.🇺🇸
Verified Buyer
5 out of 5 stars

Product was an outstanding value;

Product was an outstanding value; service, communication, quality of packaging impressive too. First experience was superb.

DEC 24, 2025
Anonymous user
JoLynn G.🇺🇸
Verified Buyer
3 out of 5 stars

Too TIny for Gift

I ordered this necklace for a college girl. I know that the tiny and delicate chains are stylish right now -- But it was so insignificant that I had to return it. Not sure this is BLue Nile's fault, tho I did feel as tho it looked larger in the photo on that person than when I received it in its box.

DEC 23, 2025
Anonymous user
Matt D.🇺🇸
Verified Buyer
2 out of 5 stars

DID NOT GET WHAT I

DID NOT GET WHAT I ORDERED

DEC 23, 2025
Anonymous user
Dylan M.🇺🇸
Verified Buyer
5 out of 5 stars

Fantastic as always Blue Nile

Fantastic as always Blue Nile is the only place I get jewelry and my wife loves it.

DEC 23, 2025
Anonymous user
Kim H.🇺🇸
Verified Buyer
3 out of 5 stars

Pretty earrings but smaller than expected

I'll start by saying I don't like buying fine jewelry online. I prefer to see what I'm getting before I buy. Old fashioned, I know. I bought these earrings for my daughter's birthday. We went and looked at local stores first, and then she told me she prefers to buy online. She sent me a few links to what she wanted, and she seemed to prefer these. When they arrived she loved them, but said they were smaller than she thought they would be. She didn't want to return them however. So, if you like to buy fine jewelry online, Blue Nile makes the process easy and they do have some great deals.

DEC 23, 2025
Anonymous user
Kaleb U.🇺🇸
Verified Buyer
5 out of 5 stars

The ring was gorgeous, it's

The ring was gorgeous, it's a ten out of ten

DEC 22, 2025
Anonymous user
Aaron E.🇺🇸
Verified Buyer
5 out of 5 stars

Buy with confidence

Truly exceeded expectations.

DEC 22, 2025
Anonymous user
Steven M.🇺🇸
Verified Buyer
5 out of 5 stars

Love the jewelry

My wife loves it

DEC 22, 2025
Anonymous user
Timothy B.🇺🇸
Verified Buyer
5 out of 5 stars

Recipient loved it , still too expensive

Too expensive

DEC 21, 2025
Anonymous user
Harry E.🇺🇸
Verified Buyer
5 out of 5 stars

looks good

very pretty

DEC 21, 2025
Anonymous user
Ngoua R.🇺🇸
Verified Buyer
5 out of 5 stars

Luna Eternity

The ring is beautiful, even more so and I couldn’t be happier.

DEC 21, 2025
Anonymous user
Sheryl M.🇺🇸
Verified Buyer
5 out of 5 stars

Beautiful necklace. I would however,

Beautiful necklace. I would however, suggest you not send the overwhelming amount of messages.

DEC 21, 2025
Anonymous user
Denise C.🇺🇸
Verified Buyer
5 out of 5 stars

It was a very educational

It was a very educational experience and the customer service was excellent

DEC 21, 2025
Anonymous user
Rhesa G.🇺🇸
Verified Buyer
5 out of 5 stars

Excellent service!

Nikki was wonderful! I called the store to see if they had the earrings I wanted in stock and they kept them until I could arrive later that day. It was a wonderful experience as a long time Blue Nile customer!

DEC 20, 2025
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4.6
|
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4.6
4.6 out of 5 stars
Based on 317460 reviews
5
227315
4
72031
3
10576
Ratings distribution data table
StarsCount
5227315
472031
310576
24654
12884
Total317460
2
4654
1
2884