Item came quickly and I was updated on the progress. The site had a good coupon code as well.

My recall replacement took a little bit of time but once I contacted customer service I immediacy got help and it came within days.

Great customer service and quick turnaround.

Great curling

Fast shipping.

Great and prompt customer service when I learned my iron was part of a recall.

The feel of this iron was smooth when rolling it, however, the barrel is way to long and the width is way to wide. I have another iron that is 1 1/4 and it is NO WHERE near as wide as this barrel. It's an expensive tool and beware, if you don't like it, the returns are not free, they remove $5. 99 from your refund unless you choose a store credit, then they give you the full amount, I do not like vendors who do that I usually stay away, I missed this one.

great

Replacement Parts. Very good

Great customer service

Perfect! I was notified my order was received. Then when it was processing. And again when it shipped. Great service.

Fast shipping, gorgeous packaging

Great customer service

I used a Star b/c I was required to for the review THE 1 STAR HAS NOTHING TO DO WITH THE PRODUCT! Why on earth is anyone rating the use and quality of this product if you HAVEN'T RECEIVED IT YET? They are asking for the PRODUCT review not the carrier who hasn't delivered it yet! Stop giving the PRODUCT 1 STAR if you haven't even received it!

Not impressed with the overall recall process. Took way longer than told and when I contacted, they didn’t have record of me sending the he plug in. Luckily I kept the shipping info.

I’m very happy with my flat iron It’s the best I’ve ever had

Fast shipping and packaging was great. All around great value and experience

The shipping was quick and I was very pleased.

Wont turn on customer service wont return ly email

It wont turn on i cant get anyone to return my email