Great!

They have been great about returning calls or replacing items under warranty.

The 10year warranty can’t be beat- and the process is fast and EASY. Customer for life. 🙌🏽

Best straighter and hairdryer!

Great costumer service!!

10X ultralight speed dryer is an excellent blow dryer

Absolutely love it leaves your hair smooth and silky

My curling iron clamp became loose after dropping it. Sent it back and they immediately sent me a new one! Love it just as much as before thank you!

Always happy with my Bioionic tools

Great service

I was so happy to learn that I could order silicone replacement strips for my flat iron! It’s as good as new now! The process was seamless! Thank you so much!

Definitely overpriced, had higher expectations

Ive called and called no one seems to know anything

4 stars, because 5 stars would have a free return shipping label.

Poor quality

Easy returns. I just wished the products worked better. I'm hoping the other products I ordered to replace the flat iron and curling iron will work better.

Took two months for replacement to arrive and a lot of untruths from staff. I’m not a fan of the customer service - - at all. Not much more I can say.

Took 2 months to arrive and a lot of untruths about arrival time. I’m not a fan.

Service was quick and always good quality

Quick shipping, easy to track, was able to get my curling iron on sale!