Awesome

Great!

I am very pleased with products I have purchased.

Very kind & helpful in their warranty policy

Wonderful customer service

No issues with the recall and replacement.

Espectacular

Super Good

The service was super quick, helpful and friendly. The shipping time was a little slower than I would have liked but that’s only because every day without my Ionic was complete torture!! The package was protected in shipping. Definitely the best in the market!

Ordered and shipping quickly, received it in a few days!

Dryer works great. Very quiet well pleased.

Arrived quickly and was easy to order. I was able to enjoy a holiday discount as well.

Thanks for replacing my recalled wand.

I’ve owned a Bio Ionic blow dryer that unfortunately stopped working due to an electrical issue. I reached out to the company not really knowing what to expect—but I was beyond impressed. Bio Ionic quickly responded and confirmed my dryer was still under warranty. They explained the process clearly and asked me to send it in so they could evaluate it for repair or replacement. From the very first email, the communication was seamless, professional, and timely. Within days of my initial message, they were actively corresponding with me and within weeks I received a brand new replacement of the same blow dryer. No hassle, no runaround—just excellent service. It’s rare these days to find a company that truly stands behind their products, but Bio Ionic absolutely does. Between the quality of the blow dryer and their exceptional customer support, they’re a 10/10

Nice company and easy to return the warranty items

Satisfecho

Shipping was great had within 7 days of ordering and my daughter absolutely loves it

Love love it

Great! We did the recall and received it in a timely manner.

Customer service was great.