I ordered a collar on September 7, and as of October 21 I have still not received it. I have emailed Big Paws regarding the status of the order and have not received a response. Deeply disappointed.

Didn’t get the collars and the customer service was awful.

The best variety of collars anywhere

Great quality, fast shipping, love these collars!

Love all the collars we’ve purchased. For big and small dogs we’ve had. Through years of wear and tear.

I enjoy shopping at Big Paw Shop, the variety of collars is great!

I bought two for my golden and am on my third one for my Aussie, (she has been accidentally left alone with it in her chewing reach and destroyed it) but replacing it yet again is worth it. The size options are awesome and the handmade quality is great. Oh and the “wiggle bumz” tag is the cherry on top. They are hand made so take a while to get to you sometimes. And if you order multiple items they may come at different times. It looks like both have been shipped but they may not be due to the handmade nature of the products. They aren’t the best at shipping communications but they do get back to you when you reach out. The wait’s worth it. Best collars ever. (The non-martingale collar).

Awesome collars, especially the Martingale collars, are so worth every penny! I have purchased these through Global Pet Foods and here on the Bigpawshop. My chocolate lab has had about 5 of these now (he is 8) and they last forever. He has broken off sooo many other martingale collars before so this is my go to. PLUS, the themes are so cute. I highly recommend these collars!

Great service and fast shipping

Easy and straightforward to shop and select the right collar.

We would absolutely recommend Big Paw Shop again, the service was prompt and the quality of the collars is great! Thank you for the adorable collar for our boy!

Everything was fine. Had a couple of questions which were answered promptly.

It took a few weeks to arrive

Arrived in the expected time and the quality is absolutely amazing!!! Think I said that last part once before but it really deserves the extra mention.

Great products, relatively fast shipping

Everything was great. Easy, fast. No problems

Ordered and paid with no difficulty. Shipping did take forever, but it was expected

Sent email but not responding

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Great