Great product at a great price.

I bought 15 items last Saturday with the help of my Virtual Assistant, but we made a mistake and got the wrong product, so today Sunday, I messaged Barista Underground guys, on Facebook, Instagram and on the website as well to expect they can see one of my messages on Monday and probably they could cancel my order, and here is where the magic came, couple hours after I sent the messages, I received an e mail from: Mark Diaz telling me this: Hi Maria, Thanks for reaching out! Sorry to hear about the incorrect product. I’ve asked our team to cancel order 412016 and will keep you posted once it’s done. Really appreciate your patience! Best, Mark And I was amazed for the quick reply, on Sunday and canceled my order, well that's why I want you to give my ⭐⭐⭐⭐⭐ well deserved golden stars, thanks again for your quick help💯

its really perfect

Very high quality. No astringency or bitterness . Creamy and nutty, slight chalkiness

Excellent customer service

The product is wonderful. I wish there was a differently delivery other than FedEx because the product gets damaged a lot. But your customer service is great so it makes up for it.

Shipping is quick. Prices are fair. Item availability is consistent. Y'all are great. Nothing but love.

I have no issues with the company, and have been purchasing from them for awhile. However, updates to their website have made it very difficult and for somethings, impossible to place a bilk order. Hoping this gets resolved soon as I cant be the only coffeeshop unable to order. I want to continue purchasing form them and not half to go elsewhere.

Great customer service and fast shipping

Great service, delivery is not that quick but we live in a remote small town, packed well and always intact….

I have ordered several times from you guys and recently there have been different issues that either didn't ship, or order not in stock. Items that are not in stock need to be shown ion the website so we can use other distributors to get what we need. Also the last few times my orders are showing up at my house rather than my place of business. I know you guys use Shopify for checkout and we also use them for personal purchases. If Im using your business to order products, then it should default to my Business address. I cant keep checking shipping addresses for every product checked out through Shopify. This should be fixed.

Great product , fast shipping , good service .

Great turn around on shipping. Always satisfied.

Thank you for your great customer service in resolving an order we placed in such a quick manner.

Well packed and shipped fast

Love your service and timely delivery

I was spending so much on this gd milk for so long until I found this. Now I have 80+ bottles of milk stocked up. I don’t know why I did this to myself but I don’t regret it. Odds are I’ll do it again.

The product selection is great, but the shipping time is a huge inconvenience for our business.

5star

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