The bookcase itself is nice; however, one of the delivery drivers was extremely impatient and grumpy. I also need to point out that even though customers are asked to provide detailed delivery time preferences when placing an order, the driver clearly did not read them. I explicitly stated no delivery on Tuesday or Wednesday, yet the item was delivered on Wednesday. The delivery tracking app is also unreliable. It did not update properly and continuously showed that there were 16 deliveries ahead of me, right up until the driver called to say he was only five minutes away. This level of service is unacceptable. Please address your customer service and delivery systems, including the tracking app. If you are unable to provide the service you advertise, then please do not over-promise.

So comfy

We absolutely love our dining table; it looks stunning. The build quality is fantastic and the B2C service was incredible. I highly recommend them.

Love the dining set. More assembly required than we thought, especially for the price of the set, but we love it still.

Poor after sales customer service

Good service

A very easy company to deal with. Website is easy to use, communication is excellent and product is delivered in a timely manner.

I am very happy with my Gaudi Bar Stool. It is exactly as described, it looks great, is easy to assemble and very comfortable. Exactly what I wanted! I highly recommend it.

Fast shipping and great product

Overall experience is easy and good. Delivery is fast and on time

Fats delivery. Friendly communication. Great overall online shopping experience.

Great

Colour of fabric we received does not match the photo. The fabric is beige/oatmeal not white as expected. Delivery was prompt but assembly was difficult and took days

Shipping was super easy and quick

I looked into a lot of different websites and stores for side tables. Some were too costly, some were taking forever to deliver and could not be picked up, while others were ugly. These side tables are not costly while the quality is top notch and looks far better than a lot of the expensive ones. and delivery is quick, even quicker, if you want to pick it up from the warehouse, which is very convenient in the case of B2C furniture.

The piece is of excellent quality, it did take a bit longer to arrive than expected (approx 3weeks) however the team at B2C responded promptly and effectively to my follow up. Would highly recommend.

excellent products. i purchased glass table few years ago and still looks like brand new. the wood is so good, the made is strong and elegant. delivery is very good. costumer service is excellent. thank B2C

We love our new table! So glad we found it. Perfect contrast with our light timber flooring.

Appreciate the frequent updates about my delivery closer to and on the day. Responsive customer service online and also in the show room. Great experience!

Happy with the service.