Great service and speedy delivery.

Communication was relatively slow from the admin team but loved how communicative the driver was He was also very gently with handling our goods :)

Great customer service, shipping took over 2 weeks. Beautiful chairs very comfortable.

Great customer service. Took a little longer to be delivered than expected.

Their customer support went above and beyond to replace a part of the table I ordered with a chip on it. Not easy to replace as it was the half part of the table! They made it so easy and enjoyable experience. The table is perfect! We love it. Will definitely recommend B2C to our friends and family!

Awesome furniture and incredible customer service- well done!

The bookcase itself is nice; however, one of the delivery drivers was extremely impatient and grumpy. I also need to point out that even though customers are asked to provide detailed delivery time preferences when placing an order, the driver clearly did not read them. I explicitly stated no delivery on Tuesday or Wednesday, yet the item was delivered on Wednesday. The delivery tracking app is also unreliable. It did not update properly and continuously showed that there were 16 deliveries ahead of me, right up until the driver called to say he was only five minutes away. This level of service is unacceptable. Please address your customer service and delivery systems, including the tracking app. If you are unable to provide the service you advertise, then please do not over-promise.

So comfy

We absolutely love our dining table; it looks stunning. The build quality is fantastic and the B2C service was incredible. I highly recommend them.

Love the dining set. More assembly required than we thought, especially for the price of the set, but we love it still.

Poor after sales customer service

Good service

A very easy company to deal with. Website is easy to use, communication is excellent and product is delivered in a timely manner.

I am very happy with my Gaudi Bar Stool. It is exactly as described, it looks great, is easy to assemble and very comfortable. Exactly what I wanted! I highly recommend it.

Fast shipping and great product

Overall experience is easy and good. Delivery is fast and on time

Fats delivery. Friendly communication. Great overall online shopping experience.

Great

Colour of fabric we received does not match the photo. The fabric is beige/oatmeal not white as expected. Delivery was prompt but assembly was difficult and took days

Shipping was super easy and quick