These are great scales and have been around for a while and still work just like they always have.

Initial scale arrived with a defect. I contacted customer support with evidence video and they shipped me a replacement right away. Very appreciative!

These calibration weights were shipped safely and well packed. No damage in transit.

Great service and reliable products

Wish it weighed under 6 milligrams though

Customer service answered questions promptly and accurately. Shipping was awfully expensive for such a small lightweight item.

The battery wount light up

After 3 weeks, I'm still waiting for part of my order. After ordering the scale, I realized I needed a calibration weight and ordered it the next day. The scale arrived in about a week. But the calibration weight--ordered May 30--still has not arrived.

This is a great product. Keep up the good work.

Professional.

Its a great quality scale! I love that I can use it on battery power or plug in the power adapter.

Really happy with my purchase. Cost, shipping, quality are all excellent.

Great scales

fast, accurate, & easy

I could not find the country of origin for my scale. I have had problems with about every recent scale purchase. The scales are eradic. So I wanted scales that were not manufactured in China. The name AWS is a bit misleading. It looks like some type of standards association but is probably not. I have not used the kitchen scales that I bought yet.

Great scale

Shipping was a bit slower than expected, label was created and then 3 days later it "really shipped". Chat was helpful. Website rating = 4, the sort/filter are not the best and search results too many unfiltered results.

The read out fluctuates causing me to weigh several times, not entirely sure of the sensitivity of the plat form. Everything I have placed the scale on is solid and level, pressure on the table when applied beside the scale will cause scale to move considerably upward

Return of a defective product was handled promptly and card refunded upon arrival of our returned item. CSR was apologetic and said, "I apologize for the condition of the scale. We are not in the business of selling used or damaged items - this was a human error in shipping. If you would like to receive a replacement I would be more then happy to do that for you and send you a call tag for the old scale back. If you prefer we can issue a RMA for the return of the scale and issue a refund after we receive the bad unit back. " We opened the box which arrived in good shape and then the inner box for scales which appeared sealed from China and the scales were as shown in attached images. The scales look used, scratched, brown areas on the stainless steel, and a melted looking cord that will not unwrap from itself. The controlled is also scratched. Literally never have seen a new item arrive in such a bad state of care. Sorry the product was not as expected from a company that seems provides great service.

I have not received my scale yet. Order # 7150 Roger Cribb, Myrtle Beach, SC