Terrible customer service! Ordered a sample and got the wrong one. They refused to reship the correct sample. Waste of $$ and time. Do Not Use!

Shipped timely, delivered about delays

Great product and well packed safe delivery

The color of the product was nothing like the image represented and now I'm out return shipping plus 25 percent restocking fees.

Was glad to find this tile on sale. It’s going to be a countertop in a sort of rustic mountain home. It’s beautiful.

I placed an order for mainly one type of tile and then placed a second order for a different type of trim to go with another tile and they “caught” this and called to be sure I knew I had two different types of tile. I was impressed by their attention to detail on two different orders.

Service was fine-just not happy with the product but boxes already disposed of so couldn’t return

I am a general contractor out of the Houston residential renovation market. I was working on a renovation on home 25 years old, attempting to match their Dark Empador and Marble. I searched the entire Houston market, and finally reached out on the Internet to American Tile depot. They had a wonderful array of different sizes and different characteristics of the marble, and I placed my order immediately. The order was shipped from California within two days and I received it four days later the shipment was just as photographed from the website, securely package, so no Marble would break wrapped and boxed with Care. I will definitely order again without concern of ordering something online from a tile company, I do not know American tile Depot surpassed all my expectations.

Shipping and service is 5 stars

I love these marble switch plates. The only drawback is if the surface or underlying switch is uneven it is difficult to put them on. They look stunning against my white tile walls!

Perfect

The process was easy and everything came well packaged

Great service, response and quality.

The tile was beautiful and arrived in perfect condition. They were packaged incredibly well and looked even better than the pictures online.

The travertine tile is beautiful. I would like to replace the backsplash in my kitchen with this same tile. Do you have more? Thank you, Susan

Great just what I needed

We aren’t home but can see on our cameras that the sample tile has been delivered. Will be back home tomorrow afternoon afternoon and contact you then

I had been looking for tile for a project and wasn’t able to find locally. Found it at American Tile Depot and at a great price. Delivery was quick and they left it exactly where I asked.

One double tile sticks out at the bottom. It won’t bend like plastic and it leaves a gaping hole between the tile plate and wall. What do you suggest? The single plates look awesome against my tile walls with the same color and texture

Very quick delivery awesome experience