My first order was damaged and I understand that happens occasionally. Customer support was very professional and excellent. Awaiting my replacement order now.

Tile arrived on time and undamaged match perfectly

Received a rapid response, appreciated!

Great packaging and shipping nothing was broken!

The picture doesn't do it justice. Excellent packaging and shipping thank you!

The quality is great, but god forbid there is an issue. I received 1 broken item and I had to exchange items I no longer needed for things I did. I returned all items, I never received credit for them and ended up having to pay for these things twice. Once i found the tracking information, and it showed they had received it. I was told that it was past there return date so I would receive no credit. The company was not helpful. So make sure you keep all records, receipts, and tracking numbers.

They had a hard to find trim tile we needed. Price was fair, shipping was fast & on time! Out of 140 pcs 11 were broken. It took a few emails but I was able to get the 11 pieces replaced. Overall I would buy from American Tile Depot again! :-)

Exactly what we wanted and arrived quickly.

Good tile and good service.

Loved and ordered Durango Cream Travertine.

Perfect, just perfect!

Fast shipping and no broken tiles.

A great design that saves time while providing a custom niche look. Our clients are very pleased.

I accidentally ordered tumbled instead of honed, and the color was too light.

Works well in any upscale design.

We were hesitant to buy tile online, but it arrived quickly, well-packaged, and looks gorgeous�exactly as shown. The price was also better than other options.

The service was helpful and fast.

I purchased a Thassos White Marble bullnose trim. It arrived quickly and in perfect condition. The trim is of the highest quality.

They exceeded my expectations! When I ordered a replacement switch plate for my bathroom, they asked if I wanted the same polished finish as my previous order. It never occurred to me that I had mistakenly ordered the honed finish. That’s customer service at its finest

This is my second order. Every time, it arrives quickly and is packed well with no broken pieces.