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I'm very happy with the time and effort Zara spent with me to resolve a cloud account issue. She was very professional, yet courteous and helped me solve the issue. Appreciate your support, will be continuing to rely on Amcrest in the future!
I had to re-install my DVR software on a new computer, and TINA S. TOTALLY MANAGED THE SITUATION! I cannot say how much she helped me, as she was thorough, responsible, and patient. It really made using your product a pleasure.
Gary was extremely helpful. He got my cameras back online. he was very patient and thorough.
Samantha K , thankyou for the help!
Samantha k , she did well job on downloading new firmware on my nvr. i would highly recommended
Lora A. is very helpful, knowledgeable and patient tech support. I had an issue with the playback and she helped me not just with that but also on the phone and add app on computer to view the camera.
Samantha K, Thank you for setting ANPR for my device!
Tina S, was very helpful and kind to help with today/ I really appreciate the work she put in to help fix our issue.
Tina S, was absolutely wonderful and patient with helping me reconnect my cameras on my app after we changed our router. Thank you!
Samantha K , Thank you for resetting my NVR password and setting the cameras up in the desktop . Thank you for the great help you provided me. I am really happy with the support you provided me today !!
Lauren A Great support and good
Tina was super helpful and resolved my issue quickly!
Samantha was great and very patient with me. Very knowledgeable.
Tina S gave me a good hand understanding that the LINK cameras only work with the LINK app. I thought that I could view with the Amcrest View Pro app, but it is not going to happen.
Lauren A troubleshot my issue and walked me through setup. Great support!!
Lauren A was great and helped me resolve my issue
Samantha was a wonderful and great help,with helping me set up my camera!
Lauren A, was great and very helpful to me
Lauren A was kind with lots of knowledge about her job and she able to make my things very easy . I would highly recommend Lauren to anyone looking for technical support .
Lauren A I had a wonderful support from Amcrest tech Lauren on this day and I am fully satisfied





| Stars | Count |
|---|---|
| 5 | 8940 |
| 4 | 1067 |
| 3 | 307 |
| 2 | 106 |
| 1 | 128 |
| Total | 10548 |