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      Site reviews

      How we present the reviews
      Anonymous user
      Mike🇺🇸
      5 out of 5 stars

      Very happy with Zara!

      I'm very happy with the time and effort Zara spent with me to resolve a cloud account issue. She was very professional, yet courteous and helped me solve the issue. Appreciate your support, will be continuing to rely on Amcrest in the future!

      SEP 21, 2026
      Anonymous user
      Craig🇺🇸
      5 out of 5 stars

      Tina S. Was GREAT!!!

      I had to re-install my DVR software on a new computer, and TINA S. TOTALLY MANAGED THE SITUATION! I cannot say how much she helped me, as she was thorough, responsible, and patient. It really made using your product a pleasure.

      SEP 21, 2026
      Anonymous user
      Dave C.🇺🇸
      5 out of 5 stars

      technical support with NVR

      Gary was extremely helpful. He got my cameras back online. he was very patient and thorough.

      SEP 21, 2026
      Anonymous user
      davec🇺🇸
      5 out of 5 stars

      Customer Support

      Samantha K , thankyou for the help!

      SEP 21, 2026
      Anonymous user
      vimal🇺🇸
      5 out of 5 stars

      Firmware update

      Samantha k , she did well job on downloading new firmware on my nvr. i would highly recommended

      SEP 18, 2026
      Anonymous user
      Tracy N.🇺🇸
      5 out of 5 stars

      Very helpful, knowledgeable and patient tech support

      Lora A. is very helpful, knowledgeable and patient tech support. I had an issue with the playback and she helped me not just with that but also on the phone and add app on computer to view the camera.

      SEP 18, 2026
      Anonymous user
      Rob🇺🇸
      5 out of 5 stars

      Great help!

      Samantha K, Thank you for setting ANPR for my device!

      SEP 18, 2026
      Anonymous user
      Abel N.🇺🇸
      5 out of 5 stars

      Amcrest NVR and camera support

      Tina S, was very helpful and kind to help with today/ I really appreciate the work she put in to help fix our issue.

      SEP 18, 2026
      Anonymous user
      Morinne🇺🇸
      5 out of 5 stars

      reconnect cameras after router change

      Tina S, was absolutely wonderful and patient with helping me reconnect my cameras on my app after we changed our router. Thank you!

      SEP 17, 2026
      Anonymous user
      Leszek🇺🇸
      5 out of 5 stars

      Great Troubleshooting!!

      Samantha K , Thank you for resetting my NVR password and setting the cameras up in the desktop . Thank you for the great help you provided me. I am really happy with the support you provided me today !!

      SEP 17, 2026
      Anonymous user
      Leon L.🇺🇸
      5 out of 5 stars

      Great Customer Support

      Lauren A Great support and good

      SEP 17, 2026
      Anonymous user
      Kurt R.🇺🇸
      5 out of 5 stars

      TINA

      Tina was super helpful and resolved my issue quickly!

      SEP 17, 2026
      Anonymous user
      Kim G.🇺🇸
      5 out of 5 stars

      Great Support team!

      Samantha was great and very patient with me. Very knowledgeable.

      SEP 16, 2026
      Anonymous user
      Ed J.🇺🇸
      5 out of 5 stars

      Help

      Tina S gave me a good hand understanding that the LINK cameras only work with the LINK app. I thought that I could view with the Amcrest View Pro app, but it is not going to happen.

      SEP 16, 2026
      Anonymous user
      M A.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great customer service

      Lauren A troubleshot my issue and walked me through setup. Great support!!

      SEP 16, 2026
      Anonymous user
      Rob🇺🇸
      5 out of 5 stars

      Support Call

      Lauren A was great and helped me resolve my issue

      SEP 15, 2026
      Anonymous user
      Terry🇺🇸
      5 out of 5 stars

      Great support

      Samantha was a wonderful and great help,with helping me set up my camera!

      SEP 15, 2026
      Anonymous user
      Jay C.🇺🇸
      5 out of 5 stars

      Customer Support

      Lauren A, was great and very helpful to me

      SEP 15, 2026
      Anonymous user
      Wilson M.🇺🇸
      5 out of 5 stars

      Customer Support

      Lauren A was kind with lots of knowledge about her job and she able to make my things very easy . I would highly recommend Lauren to anyone looking for technical support .

      SEP 15, 2026
      Anonymous user
      Eyassu🇺🇸
      5 out of 5 stars

      Great Customer Support

      Lauren A I had a wonderful support from Amcrest tech Lauren on this day and I am fully satisfied

      SEP 15, 2026
      12345

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      4.8
      4.8 out of 5 stars
      Based on 10548 reviews
      5
      8940
      4
      1067
      3
      307
      2
      106
      1
      128
      Ratings distribution data table
      StarsCount
      58940
      41067
      3307
      2106
      1128
      Total10548