Zara was very helpful with a networking issue. She was very patient and polite.

Luke R was the best and the most supportive on the call, all cameras up and working online

Luke R. Helped me get my monitor working with nvr again. Thank you

Becky, you did a wonderful job. I could never have figured this out myself!

I had difficulty setting this camera up using Amcrest Pro View. I could not get passed the serial number portion of the setup sequence. I called support and spoke to Zara! She was OUTSTANDING. Within a very few minutes I had my camera up and running and connected to Amcrest Pro View. I did not know this model camera required another Amcrest app to get setup but once I downloaded Amcrest Home, set the camera up, and then connected it to Amcrest Pro View, all worked as it should. THANK FOR YOUR OUTSTANDING HELP AND EXPERT KNOWLEDGE ZARA. You made my day!!

Excellent support from Charlie K

Roger did a good job thanks!. the Best on the man your got

Gary was excellent!

Thank you. Zara you were great!

Becky was extremely helpful! She walked me through updating the new wifi network for all 4 of my wireless cameras.

Luck R. was very helpful in getting my camera on line.

Zara M , Thank you for the excellent support of my Amcrest camera, I can now view and control the rotation and tilt and as a bonus I now get email alerts of motion detect along with a few snap shots. Great Job!!

Thank you

Zara. Troubleshooting an NV4108E-HS that suddenly stopped working from the web interface. I have been warned not to use Surveillance Pro because it was terrible software, but apparently installing an older version is now the only way to access the NV4108E-HS. Surveillance Pro was obviously built for much older computers as the interface is tiny and almost impossible to see, and many portions are covered up. Im unhappy this was the only solution but the agent was helpful and honest about its limitations, so I give credit to her. Now, Amcrest needs to address its software and bring it up to date. Thank you for the help.

On a Friday. No answer in Chat so I called. Tony was very quick and helpful. Got me fixed up. Thx

Zara great work helped me set up cameras quickly

After weeks of frustration trying to log into my old Amcrest system, I thought I’d have to trash it for good. Tony A took the time to patiently walk me through every step and got my 10-year-old unit working perfectly again. I truly appreciate his professionalism and kindness.

Luke R was very helpful in helping me set up the camera.

Rodney M, was very helpful at the time of resetting my camera, guided me through every step and made the installation very easy

Becky S did an excellent job. She was very knowledgable, patient, and very thorough with her assistance,. Thank you for you help Becky, it is very much appreciated!