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      Site reviews

      How we present the reviews
      Anonymous user
      RKπŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Motion Alarm Problem

      Lisa D was very helpful solving my motion alarm setting area problem for our gate camera. Quick and courteous. Please share your methods with the others on the team.

      JUL 17, 2026
      Anonymous user
      michaelπŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      tech support for cameras

      gary was awesome. knew what to do and efficient. very pleased with service

      JUL 16, 2026
      Anonymous user
      Vicky c.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Support

      I contact amcrest with an ussue with my camera in my cell phone . my Assistant was laura a excellent job she guide me how to set up amcrest pro 2 and im very pleased with her service thank you laura

      JUL 15, 2026
      Anonymous user
      H P.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Zara thank you for your excellent service.

      Zara, I had an outstanding experience! The customer service was exceptional from start to finish. She was friendly, professional, and genuinely cared about helping me. She answered all my questions promptly, kept me informed throughout the process, and made everything easy and stress-free. It's refreshing to receive this level of care and attention. I highly recommend her to be the trusted company employee. Thank you for the excellent service!

      JUL 14, 2026
      Anonymous user
      Troy E.πŸ‡ΊπŸ‡Έ
      Verified Buyer
      5 out of 5 stars

      Excellent support with NVR initialization.

      Lauren A was wonderful. She helped me figure out my P2P issue.

      JUL 14, 2026
      Anonymous user
      RichπŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      great Customer support

      Zara gave me super customer support and got my camera running again

      JUL 14, 2026
      Anonymous user
      Manuel G.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Downloading Recording time

      Gary was the technician who helped me download a recording file. He began to do the job as soon as he called me. He showed me the steps. I find him very knowledgeable, quick, patient and cordial. I give him the highest rating.

      JUL 13, 2026
      Anonymous user
      Crystal L.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Troubleshooting

      Samantha did a great job and fixed my issue.

      JUL 13, 2026
      Anonymous user
      A M.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Tech Support

      Lauren A was very helpful getting my IP camera set up on the app.

      JUL 13, 2026
      Anonymous user
      EvensπŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Satisfaction review/camera support

      Lauren H has been extremely helpful and patient with helping resetting my cameras. She is a joy to have in this company. 'My name is Evens

      JUL 10, 2026
      Anonymous user
      John S.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Camera Times

      2 Cameras had wrong time for my sys. Gary fixed that and also so could not get the cameras remotely when away from my home. Gary helped me fix that. So all is good now thanks to Gary

      JUL 9, 2026
      Anonymous user
      Phil L.πŸ‡¬πŸ‡§
      Verified Buyer
      5 out of 5 stars

      Purchasing process and delivery was

      Purchasing process and delivery was simple and efficient.

      JUL 9, 2026
      Anonymous user
      Dr. G.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Customer Service

      My rep Lauren A. did a great job! She navigated a complex problem and resolved all my issues while being so kind and patient! She's the best. Dr. Grivas

      JUL 8, 2026
      Anonymous user
      MWπŸ‡ΊπŸ‡Έ
      4 out of 5 stars

      Help with Cameras

      I received help from Zara who was very good. She got my software updated, gave me the link for step-by-step instructions, and helped me with multiple other areas I needed assistance with. The only reason it is not 5 is that it is difficult to understand Amcrest's help line due to the accents.

      JUL 8, 2026
      Anonymous user
      Davina B.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Excellent Customer Service - Support

      Zara was very informative and supportive in my needs. She was very knowledgeable and patience as well. Excellent customer service.

      JUL 7, 2026
      Anonymous user
      PattyπŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Great Help

      Thank you Lauren A You were so patient and helpful with me. now my cameras work and i feel safe!

      JUL 7, 2026
      Anonymous user
      Fred F.πŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      Fixed my issue within moments!

      Zara was fats and efficient and fixed my issue quickly.

      JUL 7, 2026
      Anonymous user
      PJ D.πŸ‡¨πŸ‡¦
      Verified Buyer
      5 out of 5 stars

      I am a repeat customer.

      I am a repeat customer. Thank you

      JUL 6, 2026
      Anonymous user
      LeandroπŸ‡ΊπŸ‡Έ
      5 out of 5 stars

      1

      Zara, was amazing she did everything super-fast and made it really easy to understand what was going on.

      JUL 6, 2026
      Anonymous user
      Brian B.πŸ‡ΊπŸ‡Έ
      Verified Buyer
      5 out of 5 stars

      Brian Brady

      Tina s, Was great she took her time and walked me though to get my NVR working again. Great job.

      JUL 2, 2026
      12345

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      4.8
      4.8 out of 5 stars
      Based on 10548 reviews
      5
      8940
      4
      1067
      3
      307
      2
      106
      1
      128
      Ratings distribution data table
      StarsCount
      58940
      41067
      3307
      2106
      1128
      Total10548