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      Site reviews

      How we present the reviews
      Anonymous user
      Susan H.๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Tony

      Helped my set up my 3 cameras after I changed my modem. He was so patient. I appreciate his professionalism and knowledge.

      FEB 19, 2026
      Anonymous user
      Bharatkumar P.๐Ÿ‡บ๐Ÿ‡ธ
      Verified Buyer
      5 out of 5 stars

      Great camera system. Been using

      Great camera system. Been using it for years and never had an issue. The HD features come in very handy for the police when neeed

      FEB 19, 2026
      Anonymous user
      Dave B.๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Christine

      Great job! Very fast and easy to work with. Thank you!!!

      FEB 19, 2026
      Anonymous user
      Cary๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Exce;;ent support

      Charlie was a great help with setting up my system

      FEB 18, 2026
      Anonymous user
      Whit๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Gary

      A fine gentleman with a gift of patience, understanding, wisdom and discernment. He walked me through my issue and fix another issue in the process. A faithful servant of AMcrest Tech!!!

      FEB 18, 2026
      Anonymous user
      Steve C.๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Great Support

      Tony was a great help in setting up our system and answering all of our questions! I can't say thank you enough.

      FEB 17, 2026
      Anonymous user
      Tim๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Gary

      Gary was very helpful in helping me identify my issues. He was very patient with the troubleshooting and extremely professional. Even though the one of my cameras remains inoperable, he was able to help identify the problem. I will purchase additional equipment based on this level of support. Thank you very much.

      FEB 17, 2026
      Anonymous user
      Mitchell L.๐Ÿ‡บ๐Ÿ‡ธ
      Verified Buyer
      5 out of 5 stars

      I'm very pleased with the support that Tony gave me today

      Tony

      FEB 17, 2026
      Anonymous user
      JoAnn W.๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Only Tony can solve my problems.

      Today I am very lucky to get Tony's support. After we bought the cameras, we never setup one successfully. We spent too much time with technical support, never went through. Today I had everything ready to setup. A lady technician spent long time and said my ethernet cable is bad. After I test my cable again, the cable no problems. I tried one more time for the tech support and met Tony. He helped to setup my camera and cloud monitoring. All have done in one day. Thanks Tony. You saved my money to buy new cameras.

      FEB 16, 2026
      Anonymous user
      JoAnn W.๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Tony is excellent professional technician!

      I just do not know how I can appreciate Tony made our cameras work!!! Before he picked up my call, nobody could make my cameras work. I was so frustrated working those technicians. They thought my Ethernet cable was bad. I have 5 same kinds cameras. I prepared to throw them out. I decided to try one more person. I was right -- Tony did lots of things and made my camera work. He saved my money. I deeply appreciate Tony's effort.

      FEB 16, 2026
      Anonymous user
      Kevin L.๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Excellent Customer Service

      Gary was patient and understood the complexities of my current situation and ensured until the end of the set up that I was comfortable with the results prior to disconnecting with me. Gary' went above and beyond expectations. This is why I am an Amcrest customer. Thank you Gary

      FEB 16, 2026
      Anonymous user
      Yogi๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Customer Service Support

      Gary helped me out with technical support. Stayed very calm and very patient. I had an old computer with loading problems and he helped me out for over 1 hour. Customer Service was excellent.

      FEB 13, 2026
      Anonymous user
      Ted๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      My Camera's were not connecting outside my wifi wich was a scary feeling. .

      Zara was extremely helpful & patient until we fixed the issue so video could be seen when away from WIFI! Deserves a raise! very kind & courteous.

      FEB 11, 2026
      Anonymous user
      Barry๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Tech support

      I had an issue with my Amcrest security camera playback mode and Charlie helped me and knew exactly what the problem was and fixed it in about 5 minutes time. He showed amazing knowledge of the product and nailed it, he was spot on! Highly recommend.

      FEB 11, 2026
      Anonymous user
      Conte๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Setup Completed!

      I have 4 Amcrest Pro cameras that worked fine, but one kept going offline. Gary was the tech who helped trouble shoot this problem, which appears to come from my Internet provider causing changes to the IP address periodically. Thank you Gary for a job well done!

      FEB 10, 2026
      Anonymous user
      Randy๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Great

      Zara was very helpful getting me up and running again. Thank you Zara!

      FEB 8, 2026
      Anonymous user
      Frank O.๐Ÿ‡บ๐Ÿ‡ธ
      Verified Buyer
      5 out of 5 stars

      Good customer service

      Luke R- a good customer support person

      FEB 7, 2026
      Anonymous user
      Teamster414๐Ÿ‡บ๐Ÿ‡ธ
      5 out of 5 stars

      Camera Reconnect

      Zara was very helpful in getting my cameras back online. Thanksl

      FEB 7, 2026
      Anonymous user
      thomas๐Ÿ‡บ๐Ÿ‡ธ
      Verified Buyer
      5 out of 5 stars

      help with IT

      Luke R

      FEB 7, 2026
      Anonymous user
      Andrew๐Ÿ‡บ๐Ÿ‡ธ
      Verified Buyer
      5 out of 5 stars

      NVR connections

      Gary, thank you for your super tech support, thank you a lot. outstanding

      FEB 5, 2026
      12345

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      4.8
      4.8 out of 5 stars
      Based on 10548 reviews
      5
      8940
      4
      1067
      3
      307
      2
      106
      1
      128
      Ratings distribution data table
      StarsCount
      58940
      41067
      3307
      2106
      1128
      Total10548