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Custom, the customer service was excellent. You sent me the wrong color hardware you immediately replaced it and got it to me as quickly as possible. Thank you. Everything is awesome.
I received my tour pack in 4 weeks. Was expecting it to take 6-8 weeks
I ordered a Whiskey Fire king tour pack and it is a perfect match with the stock colors. Advanblack has the best customer service around. It needs to be an option to rate these guys/gals more than 5 stars, they deserve 10 !!! stars. Most of the HD dealerships I go to could use a lesson from Advan in customer service and support. They only Whiskey Fire king pack they had in stock had chrome hardware and they shipped me black hardware at no charge for me to swap out. Thanks Advanblack,
Great
Great
Shipping was on time .
Great product
great product, well packed.
Website easy to navigate, help is available when needed, shipping was faster than expected, and package arrived in perfect condition!
Very good. I got what I ordered in a very timely manner.
They are great and protect my bike very well .
As always love your products
They really are. much better than what is out there. The color blue with carbon fiber is what I matched my bike with. Very pleased.
The duel barrel engine guard and saddlebag guards fit perfectly and look grea
Best looking engine guards and bag guards on the market high quality fast shipping and so many ways to get them personalized to your taste
Amazing Quality Product and some of the best customer service. I needed exchange a product due to purchasing an item as a gift and Tina was so quick and thorough.
Rear crash bars arrived 1 week after the front. Very easy to install and look great on the bike.
Great product, being an overseas customer the packaging is awesome, easy to follow YouTube instructional videos. Overall experience was fantastic, now ordering the saddle bags.
Great product
Although I think your company makes good quality products, the fact that the box showed up open!! Missing spacer sliders as they call them. Originally I thought part of the order was missing but then after reaching out to them I was Informed that the part of order I thought was missing due to open box at delivery was in fact, on back order! FYI Maybe if you notified customers of a back order issue before they have to reach out to you with a issue. Upon reaching out, customer service did respond quickly. That's how I found out that part of order I thought was missing was not. That was good but bad too! As far as missing sliders I was told to check in the box, the same box that showed up open!! Really, that's brilliant. I do understand this can happen, they have no control over the shipper doing there job. So now I am waiting for missing/ back ordered part of order & don't have sliders that were missing from original order that did get delivered, OPEN BOX. Advanblack, got paid, but I'm still waiting & missing product. Bad way to start 1st time customer. FYI shipper was FED EX GROUND.





| Stars | Count |
|---|---|
| 5 | 6782 |
| 4 | 701 |
| 3 | 412 |
| 2 | 33 |
| 1 | 2 |
| Total | 7930 |