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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
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  • Privacy Policy
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Site reviews

Anonymous user
Ben M.
Verified Buyer
APR 18, 2023
5 out of 5 stars

Great phone case

It’s perfect fit on the hand and has gone through a lot already

Anonymous user
Ben M.
Verified Buyer
5 out of 5 stars

Great phone case

It’s perfect fit on the hand and has gone through a lot already

APR 18, 2023
Anonymous user
Carlton L.
Verified Buyer
APR 17, 2023
5 out of 5 stars

Zaggs product are awesome and

Zaggs product are awesome and efficient

Anonymous user
Carlton L.
Verified Buyer
5 out of 5 stars

Zaggs product are awesome and

Zaggs product are awesome and efficient

APR 17, 2023
Anonymous user
Marsha C.
Verified Buyer
APR 16, 2023
5 out of 5 stars

I originally had an Otterbox

I originally had an Otterbox for my new phone. The case made my phone heavy and it wouldn't fit in my purse pockets. I am so happy to have security for my phone, and it will still fit in my purse securely.

Anonymous user
Marsha C.
Verified Buyer
5 out of 5 stars

I originally had an Otterbox

I originally had an Otterbox for my new phone. The case made my phone heavy and it wouldn't fit in my purse pockets. I am so happy to have security for my phone, and it will still fit in my purse securely.

APR 16, 2023
Anonymous user
Chase N.
Verified Buyer
APR 16, 2023
1 out of 5 stars

100% Does not fit

The glass was too long and not only split the front facing camera but hung over the edge of the contour of the display preventing the screen protector from properly adhering to the display. Then, with the case installed, the over length portions were pressed up creating air pockets all over the screen making it absolutely unusable! 10/10 would NOT recommend! Bonus, shipping and processing took way too long (around 2 weeks)

Anonymous user
Chase N.
Verified Buyer
1 out of 5 stars

100% Does not fit

The glass was too long and not only split the front facing camera but hung over the edge of the contour of the display preventing the screen protector from properly adhering to the display. Then, with the case installed, the over length portions were pressed up creating air pockets all over the screen making it absolutely unusable! 10/10 would NOT recommend! Bonus, shipping and processing took way too long (around 2 weeks)

APR 16, 2023
Anonymous user
Richard W.
Verified Buyer
APR 15, 2023
5 out of 5 stars

An awesome iPhone case

My silicone case fell apart so I was looking for something a little more rugged. I found it on Zagg. This case is more rugged and protects my phone better than my last case!

Anonymous user
Richard W.
Verified Buyer
5 out of 5 stars

An awesome iPhone case

My silicone case fell apart so I was looking for something a little more rugged. I found it on Zagg. This case is more rugged and protects my phone better than my last case!

APR 15, 2023
Anonymous user
Christine I.
Verified Buyer
APR 11, 2023
1 out of 5 stars

Product = great, Shipping = Fail

I ordered this product 3 weeks before a trip and was told shipping would be 5-7 business days. It did not arrive until one week after I already left on my trip. I had to buy it at the Apple Store the day before I left. There should be no reason why shipping took a month and now I have to return it because I don't need two. Please give an accurate shipping ballpark date so that we may make decisions with accurate information.

Anonymous user
Christine I.
Verified Buyer
1 out of 5 stars

Product = great, Shipping = Fail

I ordered this product 3 weeks before a trip and was told shipping would be 5-7 business days. It did not arrive until one week after I already left on my trip. I had to buy it at the Apple Store the day before I left. There should be no reason why shipping took a month and now I have to return it because I don't need two. Please give an accurate shipping ballpark date so that we may make decisions with accurate information.

APR 11, 2023
Anonymous user
Marilyn C.
Verified Buyer
APR 9, 2023
1 out of 5 stars

Received damaged item and the

Received damaged item and the customer service was disappointing.

Anonymous user
Marilyn C.
Verified Buyer
1 out of 5 stars

Received damaged item and the

Received damaged item and the customer service was disappointing.

APR 9, 2023
Anonymous user
Gloria G.
Verified Buyer
APR 8, 2023
3 out of 5 stars

Product nice/warranty service sucks

I originally purchased this screen protector for my Samsung S20 FE, the warranty was supposed to replaced the screen if it cracked. The screen protector did indeed protect the screen, however, the screen protect cracked and I took it back to Best Buy to get a replacement, they did it, the next time it cracked they advised they no longer sold this particular screen protector. They advised me to contact Zagg directly to get a replacement screen protector. Zagg was charging $9.99 for shipping and handling fee for a warranty replacement. I think that price is absurd for a small piece of glass. Also, there was no way to speak to a live person. I can still get an Otterbox product for my IPhone 8 Plus and it’s over 11 years old. I just bought the S20 FE in 2021, why take it off the market so soon. If the warranty was only a 1 time replacement, that should have been stated upfront. I had to go to pay full price for a replacement screen protector because Zagg didn’t stand behind their warranty. I’m not happy about the poor customer I received and that your warranty is basically a rip off, if you don’t supply the original stores with replacement screen protectors and the customer have to deal directly with you and you’re emptying our pockets for $10 for shipping.

Anonymous user
Gloria G.
Verified Buyer
3 out of 5 stars

Product nice/warranty service sucks

I originally purchased this screen protector for my Samsung S20 FE, the warranty was supposed to replaced the screen if it cracked. The screen protector did indeed protect the screen, however, the screen protect cracked and I took it back to Best Buy to get a replacement, they did it, the next time it cracked they advised they no longer sold this particular screen protector. They advised me to contact Zagg directly to get a replacement screen protector. Zagg was charging $9.99 for shipping and handling fee for a warranty replacement. I think that price is absurd for a small piece of glass. Also, there was no way to speak to a live person. I can still get an Otterbox product for my IPhone 8 Plus and it’s over 11 years old. I just bought the S20 FE in 2021, why take it off the market so soon. If the warranty was only a 1 time replacement, that should have been stated upfront. I had to go to pay full price for a replacement screen protector because Zagg didn’t stand behind their warranty. I’m not happy about the poor customer I received and that your warranty is basically a rip off, if you don’t supply the original stores with replacement screen protectors and the customer have to deal directly with you and you’re emptying our pockets for $10 for shipping.

APR 8, 2023
Anonymous user
Peter A.
Verified Buyer
APR 8, 2023
1 out of 5 stars

Zagg sends wrong size

This was a suggested upgrade on a previous product that was deficient to replace. It suggested a size incompatible with my phone. I’ve paid for shipping both ways on the wrong replacement item. Last time for this company.

Anonymous user
Peter A.
Verified Buyer
1 out of 5 stars

Zagg sends wrong size

This was a suggested upgrade on a previous product that was deficient to replace. It suggested a size incompatible with my phone. I’ve paid for shipping both ways on the wrong replacement item. Last time for this company.

APR 8, 2023
Anonymous user
Miriam T.
Verified Buyer
APR 7, 2023
1 out of 5 stars

poor quality

the retuning process is very confusing. this came off my watch after two days of having it on.

Anonymous user
Miriam T.
Verified Buyer
1 out of 5 stars

poor quality

the retuning process is very confusing. this came off my watch after two days of having it on.

APR 7, 2023
Anonymous user
James M.
Verified Buyer
APR 7, 2023
2 out of 5 stars

Works fine so far but I’ve dealt with Zagg and it’s a horrible compant

I pray it doesn’t go wrong. As I deeply hope never to have to deal with you again. My experience has been awful with you. You nasty, pedantic time wasting …. Jus bad people to deal with. If you’re reading this : don’t buy from these nasty people.

Anonymous user
James M.
Verified Buyer
2 out of 5 stars

Works fine so far but I’ve dealt with Zagg and it’s a horrible compant

I pray it doesn’t go wrong. As I deeply hope never to have to deal with you again. My experience has been awful with you. You nasty, pedantic time wasting …. Jus bad people to deal with. If you’re reading this : don’t buy from these nasty people.

APR 7, 2023
Anonymous user
James M.
Verified Buyer
APR 7, 2023
1 out of 5 stars

Terrible

Nothing worked. Back and forwards with Zagg “customer support”. Than an eBat dispute. Now you want me to send the cable back to you at my own expense for a “full refund”. You should be ashamed of yourselves.

Anonymous user
James M.
Verified Buyer
1 out of 5 stars

Terrible

Nothing worked. Back and forwards with Zagg “customer support”. Than an eBat dispute. Now you want me to send the cable back to you at my own expense for a “full refund”. You should be ashamed of yourselves.

APR 7, 2023
Anonymous user
Yue Z.
Verified Buyer
APR 7, 2023
5 out of 5 stars

Excellent

Well made, exactly what I was hoping for

Anonymous user
Yue Z.
Verified Buyer
5 out of 5 stars

Excellent

Well made, exactly what I was hoping for

APR 7, 2023
Anonymous user
Pat P.
Verified Buyer
APR 4, 2023
1 out of 5 stars

Product excellent…customer service subpar…

Zagg has succumbed to using technology to replace good ole humans for customer service contacts. Poor choice imho. I have been a Zagg customer for many years and still remember excellent one to one communications. Bar none superlative. Gone now…

Anonymous user
Pat P.
Verified Buyer
1 out of 5 stars

Product excellent…customer service subpar…

Zagg has succumbed to using technology to replace good ole humans for customer service contacts. Poor choice imho. I have been a Zagg customer for many years and still remember excellent one to one communications. Bar none superlative. Gone now…

APR 4, 2023
Anonymous user
Tom z.
Verified Buyer
APR 4, 2023
1 out of 5 stars

would not reccomend

The middle charger has went out me three times, the other two have worked great. when you send this in for a return 10 dollars every time I would not recommend this charger for travel.

Anonymous user
Tom z.
Verified Buyer
1 out of 5 stars

would not reccomend

The middle charger has went out me three times, the other two have worked great. when you send this in for a return 10 dollars every time I would not recommend this charger for travel.

APR 4, 2023
Anonymous user
Tyesha B.
Verified Buyer
APR 4, 2023
1 out of 5 stars

Returned

You need your watch cord to plug in to charge your watch. Needing multiple cords defeats the simplicity that’s intended for this item. Returned at my expense. Customer service, or lack there of, was the worst part. No phone number. Extremely difficult to find return information. Submitted an online inquiry which was never returned. Will never purchase from Zagg again bcuz returns are way too difficult.

Anonymous user
Tyesha B.
Verified Buyer
1 out of 5 stars

Returned

You need your watch cord to plug in to charge your watch. Needing multiple cords defeats the simplicity that’s intended for this item. Returned at my expense. Customer service, or lack there of, was the worst part. No phone number. Extremely difficult to find return information. Submitted an online inquiry which was never returned. Will never purchase from Zagg again bcuz returns are way too difficult.

APR 4, 2023
Anonymous user
Tim K.
Verified Buyer
APR 4, 2023
4 out of 5 stars

"Missed by that much"

I would have given 5 stars, but I ordered 2 screen protectors, only received 1. To their credit, a replacement was shipped a week later (multiple emails required)

Anonymous user
Tim K.
Verified Buyer
4 out of 5 stars

"Missed by that much"

I would have given 5 stars, but I ordered 2 screen protectors, only received 1. To their credit, a replacement was shipped a week later (multiple emails required)

APR 4, 2023
Anonymous user
Carolyn P.
Verified Buyer
APR 4, 2023
1 out of 5 stars

Did not adhere properly (not completely)

I reported the non-adherence of my iPhone Pro Max InvisibleShield Glass the day I got it and NO ONE cared to help me. I sent a photo and still no help. I have been a customer for many years and won’t ever be again due to supremely poor customer service. By the way, Apple stores offer to install a Belkin screen saver while you wait.

Anonymous user
Carolyn P.
Verified Buyer
1 out of 5 stars

Did not adhere properly (not completely)

I reported the non-adherence of my iPhone Pro Max InvisibleShield Glass the day I got it and NO ONE cared to help me. I sent a photo and still no help. I have been a customer for many years and won’t ever be again due to supremely poor customer service. By the way, Apple stores offer to install a Belkin screen saver while you wait.

APR 4, 2023
Anonymous user
John L.
Verified Buyer
APR 3, 2023
1 out of 5 stars

Welcome to ten thousand emails

All from ZAGG! And they'll never go away!

Anonymous user
John L.
Verified Buyer
1 out of 5 stars

Welcome to ten thousand emails

All from ZAGG! And they'll never go away!

APR 3, 2023
Anonymous user
Stephen S.
Verified Buyer
APR 3, 2023
1 out of 5 stars

Piece of crap!

Horrible product, and support is even worse! Zero communication on problems, open a support request only to see them close it and or ignore it. Buy another brand, delete this one from your cart.

Anonymous user
Stephen S.
Verified Buyer
1 out of 5 stars

Piece of crap!

Horrible product, and support is even worse! Zero communication on problems, open a support request only to see them close it and or ignore it. Buy another brand, delete this one from your cart.

APR 3, 2023
12345
Production - English logo

Production - English

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3.9|173878 Reviews
Visit online store
Production - English logo

Production - English

No description available

3.9|173878 Reviews
Visit online store
3.9
3.9 out of 5 stars
Based on 173878 reviews
5
105604
4
16593
3
11901
Ratings distribution data table
StarsCount
5105604
416593
311901
210988
128792
Total173878
2
10988
1
28792

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