I have not received the cameras yet wondering where they’re at

Camera system arrived as promised and well packaged. Excellent NVR system for an affordable price

Bad customer service

quick response to my inquiry and order fulfillment. Very satisfied Thank You

Thanks for a good experience

good

I like it

When we finally got everything up n running great. Still have some ghosts that goes all the cameras haven’t figured that out yet but overall happy with the system

Great selection and price

I bought the DVR with the PTZ camera 4pack and then bought 2 more cameras for a total of 6. Installing has been a breeze and the only issue that I’ve had was one of the cameras would reset its position every 30 seconds. I was able to easily find the solution to the issue with a quick Google search and after updating the cameras firmware everything works great! The image and sound quality are excellent and I love that I can adjust the cameras viewpoint from my phone. I would definitely recommend this setup to anyone looking for a wired camera system.

Im still waiting for return label

Replaced an old unit with new. The new unit was installed, with no problems. The cameras are up and running, with space for more.

Costumer service get 1 star if i can give 0 that the right one. Still waiting for returns label for my item

Awesome again, great company.

Service was fast and without incident

I’m trying to return an order and never got a response from customer service for a return label.

have yet to receive my order

I am sorry to say I have not had a satisfactory experience. Fifteen minutes after installing the DVR the system failed and has never recovered. I feel it may have to do with the power supply and the attempt to run four cameras from one supply or power level inconsistencies even within different supplies. As to whether it has rendered the DRV unusable I do not know. I have 21 cameras in my system and would like, very much. making them operable. It does not seem possible with this system or design.

This camera has been nothing but a headache. It’s always offline, no matter what I do. Before blaming my WiFi, I tested another camera on the same network — and that one works perfectly. So the problem is clearly the ZosiSmart camera itself, not the connection. I’ve tried resetting it, reinstalling the app, updating firmware — nothing helps. The app constantly says “device offline,” which makes it completely unreliable for security or monitoring. What’s the point of a security camera that doesn’t stay connected? The quality is also poor when it does work — laggy video, delayed notifications, and the app interface feels outdated and clunky. Honestly, I regret buying it. I wouldn’t recommend this camera to anyone who wants something dependable. Save your money and buy a different brand.

Very good experience