The good was the call I made to aske questions during set up. I was able to get a helpful person on the phone quickly. They were very professional and helpful. The bad was a very long ship time without communication.

good

Easy ordering, with a great price & timely delivery!

Sleek design, easy assembly and outstanding lumbar support!

Great!

Excellent

Took a bit to get here but once arrived was super easy to assemble and adjust to what was comfortable. Will be buying more.

Delivery was smooth well backed to insure less chance of delivery mishaps.

Came within a week.

It's a great chair with unusable assembly instructions included. You will need to connect the dots yourself on proper assembly.

I find the chair quite comfortable so far.

really good prompt responses and easy to order and ship

Shipping was faster than I expected. Thank you

Packaging and shipping was very good. All the parts were packed well and everything looked really good.

Easy to assemble. Exec complimented all the features. Fits perfectly into our office decor. Shipped on time and box was not damaged. Thanks!

Chairs were well packaged with all necessary hardware (even spares) to assemble the chairs. With the emailed video, and packaged hard copy instructions, assembly went smoothly. A brief emailed video demonstrated adjusting the chairs for maximum comfort. Well made chairs.

Purchased two chairs. Quality is exceptional. Ability to adjust chair for individual also 5 star. Only fault is the massage package. Does not deliver adequate massage even at high setting. Needs improvement.

I'm 6'5 and have found the chair very comfortable and very adjustable. . . .

The chair is very comfortable, but i'm 5'3" and I wish it lowered more so my feet would touch the ground comfortably.

It took a minute for me to adjust to it. After learning how to work the massager, IT'S GREAT.