Site reviews
Pillow shipped in quality material.
Pillow shipped in quality material.
Pillow shipped in quality material.
Pillow shipped in quality material.
Outrageous return policy
I’m happy to have been able to return the items I purchased but I’m extremely displeased that your company charges $15 for returns for a refund. Your product is more expensive than your competitors but I was willing to pay for quality. But now that I know about this return fee I will look elsewhere for sheets in the future.
Outrageous return policy
I’m happy to have been able to return the items I purchased but I’m extremely displeased that your company charges $15 for returns for a refund. Your product is more expensive than your competitors but I was willing to pay for quality. But now that I know about this return fee I will look elsewhere for sheets in the future.
Arrived quickly and order was
Arrived quickly and order was correct
Arrived quickly and order was
Arrived quickly and order was correct
The transaction went smoothly- so
The transaction went smoothly- so did the return (unfortunately had to return the sheets).
The transaction went smoothly- so
The transaction went smoothly- so did the return (unfortunately had to return the sheets).
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Lavender Scent
Love the lavender scent, not too strong and overwhelming. Just right for sleeping.
Lavender Scent
Love the lavender scent, not too strong and overwhelming. Just right for sleeping.
Love this product!
Helps me sleep better.
Love this product!
Helps me sleep better.
all the bedding we purchased
all the bedding we purchased is everything you said it would be and more !!! we love it!!!!
all the bedding we purchased
all the bedding we purchased is everything you said it would be and more !!! we love it!!!!
Great stuff!
Great stuff!
Great stuff!
Great stuff!
The Dr Well Perfect Kapok
The Dr Well Perfect Kapok Pillow has made it possible for a perfect nights sleep.
The Dr Well Perfect Kapok
The Dr Well Perfect Kapok Pillow has made it possible for a perfect nights sleep.
I'm in heaven
I've been sleeping on the Cooling SoftCell Chill Pillow for about a week since it arrived. I have a disc injury so have been searching for a pillow that feels supportive without making me feel locked into the way the pillow manufacturer thinks I should be sleeping! I have bought several high end pillows and not felt comfortable on any of them. Now I found this PureCare SoftCell pillow, and I LOVE IT! I actually look forward to getting into bed each night. You just...... fall asleep. It is supportive but very welcoming at the same time. Very happy!
I'm in heaven
I've been sleeping on the Cooling SoftCell Chill Pillow for about a week since it arrived. I have a disc injury so have been searching for a pillow that feels supportive without making me feel locked into the way the pillow manufacturer thinks I should be sleeping! I have bought several high end pillows and not felt comfortable on any of them. Now I found this PureCare SoftCell pillow, and I LOVE IT! I actually look forward to getting into bed each night. You just...... fall asleep. It is supportive but very welcoming at the same time. Very happy!
Fast shipping
Fast shipping
Fast shipping
Fast shipping
FINE
FINE
FINE
FINE
Uncomfortable pillow and chemical smell
After stay at a relatives house an trying their PureCare pillow I ordered my own. The exact match is no longer produced, so I ordered the replacement/updated version of pillow. It arrived later three days later than expected, has a very strong chemical smell which has not improved despite airing it out with pillow case off during the daytime, and is much flatter and less firm than described. The quality of the foam feels cheaper than the one I tried before and it doesn't hold its shape causing neck pain (which I have not had before). Attempting to return, I find that the website does not give a direct link for return information so tried the tiny links at the bottom of the page to email customer service and using the chat but have received no reply.
Uncomfortable pillow and chemical smell
After stay at a relatives house an trying their PureCare pillow I ordered my own. The exact match is no longer produced, so I ordered the replacement/updated version of pillow. It arrived later three days later than expected, has a very strong chemical smell which has not improved despite airing it out with pillow case off during the daytime, and is much flatter and less firm than described. The quality of the foam feels cheaper than the one I tried before and it doesn't hold its shape causing neck pain (which I have not had before). Attempting to return, I find that the website does not give a direct link for return information so tried the tiny links at the bottom of the page to email customer service and using the chat but have received no reply.
Best Sheets
Wonderful sheets, material is lovely and durable. I highly reccomend these sheets.
Best Sheets
Wonderful sheets, material is lovely and durable. I highly reccomend these sheets.
I only gave 3 stars
I only gave 3 stars for this reason: I recently purchased two sheet sets (king and queen) but was unhappy with the color for the queen set. I have attempted to contact customer service but was transferred from department to department with no one answering or responding. I just wanted to exchange the queen blue set to celestial blue but could not find a way to do this online and no one to help thru customer service. It has been extremely frustrating. Because I could not get any help I ended up sending the queen set of sheets back to your company for credit to my card. This however, still does not solve my problem. I still want a queen set of sheets in celestial blue but if I reorder it online again I will not get the original discount from ordering two sheet sets together as was the case with my original order. Please help me!! There has to be a way to just make an even exchange without all this confusion. I sent the above comments in an email to your company but no one responded. I did receive a refund for the queen sheet set but lost a lot of money in the process. I wouldn't order again because of these issues. These are expensive sheets and the only reason I ordered them was because of the discount by buying more than one set.
I only gave 3 stars
I only gave 3 stars for this reason: I recently purchased two sheet sets (king and queen) but was unhappy with the color for the queen set. I have attempted to contact customer service but was transferred from department to department with no one answering or responding. I just wanted to exchange the queen blue set to celestial blue but could not find a way to do this online and no one to help thru customer service. It has been extremely frustrating. Because I could not get any help I ended up sending the queen set of sheets back to your company for credit to my card. This however, still does not solve my problem. I still want a queen set of sheets in celestial blue but if I reorder it online again I will not get the original discount from ordering two sheet sets together as was the case with my original order. Please help me!! There has to be a way to just make an even exchange without all this confusion. I sent the above comments in an email to your company but no one responded. I did receive a refund for the queen sheet set but lost a lot of money in the process. I wouldn't order again because of these issues. These are expensive sheets and the only reason I ordered them was because of the discount by buying more than one set.
Tencel sheets
Great price, quality and service! Color is great too!
Tencel sheets
Great price, quality and service! Color is great too!
Good
Good
Good
Good
A+ fast ship
A+ fast ship
A+ fast ship
A+ fast ship
Purecare did a great job
Purecare did a great job shipping my five sets to me promptly. In great condition, I might add.
Purecare did a great job
Purecare did a great job shipping my five sets to me promptly. In great condition, I might add.



