Site reviews
New Phone System
Our installation with Deo went smoothly and Brian was a great support.
New Phone System
Our installation with Deo went smoothly and Brian was a great support.
DESK PHONE
Phone at our medical practice was not working and I was very stressed however Alexis really saved the day! Thank you Alexis for trouble shooting and being super patient and nice THANK YOUU
DESK PHONE
Phone at our medical practice was not working and I was very stressed however Alexis really saved the day! Thank you Alexis for trouble shooting and being super patient and nice THANK YOUU
CCTV
Thanks Tom for coming to troubleshooting our CCTV system and helping us get back online.
CCTV
Thanks Tom for coming to troubleshooting our CCTV system and helping us get back online.
New desk phone
3.24pm We ordered the phone this morning and Tom arrived at 2.00pm to install it.Speedy service
New desk phone
3.24pm We ordered the phone this morning and Tom arrived at 2.00pm to install it.Speedy service
Phone line
Both Alexis and Nik are quite professional in organising the phone line fixing together with carrier side (Telstra), issue was eventually resolved and our staff can use their line now. Much appreciated
Phone line
Both Alexis and Nik are quite professional in organising the phone line fixing together with carrier side (Telstra), issue was eventually resolved and our staff can use their line now. Much appreciated
Ken Turner
I would like to personally thank Juliana Bassous from Nexgen for her help and exceptional service. Juliana has taken a lead role with the migration of over 45 stores across Australia from Optus to the Nexgen system using CISCO equipment. We could not have done it with out her.
Ken Turner
I would like to personally thank Juliana Bassous from Nexgen for her help and exceptional service. Juliana has taken a lead role with the migration of over 45 stores across Australia from Optus to the Nexgen system using CISCO equipment. We could not have done it with out her.
Cisco Installation
Thank you Nexgen! The amazing technician Tom has done a wonderful job installing our new Cisco phone system. Very professional and neat!
Cisco Installation
Thank you Nexgen! The amazing technician Tom has done a wonderful job installing our new Cisco phone system. Very professional and neat!
DAY 3 NO Phones and internet is useless.
Phones went down Tuesday 11th May still have not come back on 3 days later, have now been asked to accept call out charges to check the equipment that i currently lease off them. Fault was apparently found and repaired by carrier, still NO Phones. DAY 3 Try 3 days in business with phones being diverted to mobiles.
DAY 3 NO Phones and internet is useless.
Phones went down Tuesday 11th May still have not come back on 3 days later, have now been asked to accept call out charges to check the equipment that i currently lease off them. Fault was apparently found and repaired by carrier, still NO Phones. DAY 3 Try 3 days in business with phones being diverted to mobiles.
Archana
Alexis was very helpful in attending to our compliant very promptly. Very happy with the service.
Archana
Alexis was very helpful in attending to our compliant very promptly. Very happy with the service.
Phone Review
Gerald was amazing to deal with on the phone and fixed my problem.
Phone Review
Gerald was amazing to deal with on the phone and fixed my problem.
Thanks Gerald...got my business line working after an upgrade...great service
Got my phone working quickly & efficiently
Thanks Gerald...got my business line working after an upgrade...great service
Got my phone working quickly & efficiently
NBN Issues
Alexis was very helpful in keeping us informed and up to date when our NBN went down.
NBN Issues
Alexis was very helpful in keeping us informed and up to date when our NBN went down.
App Login
Had an issue with my App login after upgrading the App. Darryl helped me out and we got everything sorted quickly and efficiently.
App Login
Had an issue with my App login after upgrading the App. Darryl helped me out and we got everything sorted quickly and efficiently.
NBN down
Alexis was very helpful throughout the process of getting our NBN fixed. She was thoughtful enough to update me during the day and resolved the issues in no time.
NBN down
Alexis was very helpful throughout the process of getting our NBN fixed. She was thoughtful enough to update me during the day and resolved the issues in no time.
App problem
Jeanne fixed my app situation she was very patient and she had it sorted very quickly
App problem
Jeanne fixed my app situation she was very patient and she had it sorted very quickly
System sorted
Jeanne got my voicemail system sorted quickly and efficiently,
System sorted
Jeanne got my voicemail system sorted quickly and efficiently,
Raclo Remote Control
Thank you Alexis for your excellent service and follow up while NBN was down, you still keep me updated after hours until everything was back up and running Saturday night. Thank you :)
Raclo Remote Control
Thank you Alexis for your excellent service and follow up while NBN was down, you still keep me updated after hours until everything was back up and running Saturday night. Thank you :)
Harcourts Ulladulla
Darryl was very helpful in sorting our problem. Thank you.
Harcourts Ulladulla
Darryl was very helpful in sorting our problem. Thank you.
Prompt service and great follow up
We had a problem with the phone in our office ringing endlessly without anyone actually calling in. Alexis was quite helpful, fixed the problem remotely, and followed up promptly to ensure we were satisfied. Thanks Alexis.
Prompt service and great follow up
We had a problem with the phone in our office ringing endlessly without anyone actually calling in. Alexis was quite helpful, fixed the problem remotely, and followed up promptly to ensure we were satisfied. Thanks Alexis.
Thank you Darryl
Had problem transferring calls from main reception to other offices and was quite frustrated trying to fix it myself. I should have just called Nexgen cause when I did I got Darryl and he fixed the problem straight away and explained things to me calmly, which helped calm me down. Great Job. Thank you.
Thank you Darryl
Had problem transferring calls from main reception to other offices and was quite frustrated trying to fix it myself. I should have just called Nexgen cause when I did I got Darryl and he fixed the problem straight away and explained things to me calmly, which helped calm me down. Great Job. Thank you.



