Site reviews
Amazing Customer Service
I would just like to thank RUSSELL for all her efforts in trying to help us out with our new phone system. She continually kept us up to date with information and she contacted Telstra numerous times over three maybe four weeks. She is very efficient at her job and I would appreciate it if you would also pass this message on to her supervisor. She continually tried different ways to make our business phones work and we are truly thankful.
Amazing Customer Service
I would just like to thank RUSSELL for all her efforts in trying to help us out with our new phone system. She continually kept us up to date with information and she contacted Telstra numerous times over three maybe four weeks. She is very efficient at her job and I would appreciate it if you would also pass this message on to her supervisor. She continually tried different ways to make our business phones work and we are truly thankful.
Amazing service
Brilliant service from initial enquiry to install to day to day running. Training and installation by Tom was absolutely sensational.
Amazing service
Brilliant service from initial enquiry to install to day to day running. Training and installation by Tom was absolutely sensational.
Call Diversions
A big thanks to Matthew Taylor for getting our call forwarding service fixed in record time!
Call Diversions
A big thanks to Matthew Taylor for getting our call forwarding service fixed in record time!
setting up my app -
Jeanne was extremely helpful - went through the process of setting up the app and tested same -
setting up my app -
Jeanne was extremely helpful - went through the process of setting up the app and tested same -
Robyn
Gizelle was very helpful with solving my problem with my telephone messaging system. Her instructions were clear and concise and I appreciated her friendly manner. Thank you.
Robyn
Gizelle was very helpful with solving my problem with my telephone messaging system. Her instructions were clear and concise and I appreciated her friendly manner. Thank you.
Amazing support
Nick helped me out once again without hesitation when I had a phone issue. AMAZING support
Amazing support
Nick helped me out once again without hesitation when I had a phone issue. AMAZING support
Internet and phone connection
Tim Arvanitis was a huge help for me, he explained everything in a way I could understand, billing, cost and personalised my plan to suit my business requirements. I felt confident going into a contract knowing exactly what I was getting. I couldn’t recommend them more. Thank you
Internet and phone connection
Tim Arvanitis was a huge help for me, he explained everything in a way I could understand, billing, cost and personalised my plan to suit my business requirements. I felt confident going into a contract knowing exactly what I was getting. I couldn’t recommend them more. Thank you
Dixon DogMaster
Thomas Bowes has been very helpful. He made changes with our request fast and very pofessional service.
Dixon DogMaster
Thomas Bowes has been very helpful. He made changes with our request fast and very pofessional service.
Valley Vision
From our initial consultation with Tim right through to the installation process Nexgen have delivered on every promise. Tim who has been absolutely amazing understood everything we needed and guided us through the entire process from the migration of our numbers to the most suitable handsets. The installation with Tom was seamless. This company is one I can highly recommend. Thank you Tim and thank you Nexgen
Valley Vision
From our initial consultation with Tim right through to the installation process Nexgen have delivered on every promise. Tim who has been absolutely amazing understood everything we needed and guided us through the entire process from the migration of our numbers to the most suitable handsets. The installation with Tom was seamless. This company is one I can highly recommend. Thank you Tim and thank you Nexgen
Very helpful
Jeanne was very helpful.
Very helpful
Jeanne was very helpful.
Great service NBN
Elen was great with our transition to NBN, great follow up and she ensured everything went smoothly, thanks again Elen
Great service NBN
Elen was great with our transition to NBN, great follow up and she ensured everything went smoothly, thanks again Elen
Phone System
Thank you Matthew Trall - great service in setting up phone system. A top ambassador for the company and highly recommended.
Phone System
Thank you Matthew Trall - great service in setting up phone system. A top ambassador for the company and highly recommended.
Salon Manager
Matt Trull came out to service and update our systems and he could not be more helpful. He new exactly what to do and completed the service with a smile. Very grateful - thank you Matt 😊
Salon Manager
Matt Trull came out to service and update our systems and he could not be more helpful. He new exactly what to do and completed the service with a smile. Very grateful - thank you Matt 😊
Office Manager
Tom from Nexgen connected NBN for very efficiently, excellent communicator and throughly checking everything before he left
Office Manager
Tom from Nexgen connected NBN for very efficiently, excellent communicator and throughly checking everything before he left
Internet connection
Nick attended our place to sort our internet he was prompt great service would highly recommend nick
Internet connection
Nick attended our place to sort our internet he was prompt great service would highly recommend nick
High price, poor service
No thanks
High price, poor service
No thanks
Malvern East Childcare
Thanks Nick for this week in securing our site in these hard times
Malvern East Childcare
Thanks Nick for this week in securing our site in these hard times
Amazing service from Nick and Tom
Very good service, easy to work with, smashed out our wifi and phone connections is just under 3 hours! 10/10 would recommend.
Amazing service from Nick and Tom
Very good service, easy to work with, smashed out our wifi and phone connections is just under 3 hours! 10/10 would recommend.
85 Koornang Rd Carnegie VIC 3163- Carnegie Pharmacy
Great phone service and products, and well-trained staff. From my experience that Nexgen has a range of good deals and products that can help business success. Customer service agents are friendly and always trying to solve the issue immediately when you need them. I want to thanks Kaumil Shah helped me organised the contract with Nexgen and provide me with a great deal that saves me $1000 per month. He is very intelligent on a business network and provides you with the best solution to simplify and improve your business network! and Brian Villanueva- friendly and great customer service! He made sure everything is on track and schedule who updated me on the procedure every week with me. even the job was completed he will follow up with me and make sure everything is working for my business network. Finally, thank you to Matthew Taylor who is the technician from Nexgen. A well-trained technician from Nexgen who knows how to provide a great service to his customer and make sure the installation can be fully satisfied from customers. Always think ahead for business owners to set up IVR for their business improvement. Well done Nexgen! You guys are doing a great job. I believe you guys can do well in your industry and you will be my first reference for my friend's business.
85 Koornang Rd Carnegie VIC 3163- Carnegie Pharmacy
Great phone service and products, and well-trained staff. From my experience that Nexgen has a range of good deals and products that can help business success. Customer service agents are friendly and always trying to solve the issue immediately when you need them. I want to thanks Kaumil Shah helped me organised the contract with Nexgen and provide me with a great deal that saves me $1000 per month. He is very intelligent on a business network and provides you with the best solution to simplify and improve your business network! and Brian Villanueva- friendly and great customer service! He made sure everything is on track and schedule who updated me on the procedure every week with me. even the job was completed he will follow up with me and make sure everything is working for my business network. Finally, thank you to Matthew Taylor who is the technician from Nexgen. A well-trained technician from Nexgen who knows how to provide a great service to his customer and make sure the installation can be fully satisfied from customers. Always think ahead for business owners to set up IVR for their business improvement. Well done Nexgen! You guys are doing a great job. I believe you guys can do well in your industry and you will be my first reference for my friend's business.
131 Waverley Rd Paisley Park Childcare Centre
Well done Nick you smashed it out, very happy
131 Waverley Rd Paisley Park Childcare Centre
Well done Nick you smashed it out, very happy



