It came fast. Was easy to install and looks fantastic.

It looks very elegant! Super easy to install.

I'm giving them a 5 out of 5 mainly because of their customer service. I received a damaged mantel. I emailed them and within 24 hours I had a reply and a solution. After uploading pictures of the damage, they shipped me another mantel all within 5 days. Customer service goes a long way these days!

Mantel arrived well packaged and in good condition. I deducted one star for the wait time due to back order status.

Great help!

Shipping was delayed over holidays but communication and service response was very good. Item delivered on date provided after short delay.

Great product and price point!

Great experience

Love it

Product was on backorder but as soon as it was back in stock, quickly shipped. Good communication about shipping status. Great prices.

Great easy to install product, shipping exactly as stated, great customer service on calls. Product was exactly as stated.

So cozy! It’s lovely and very simple to put together. Really transformed my space. I get way too cold working at a computer all day and with the remote I can just pop it on or off even during meetings. Sometimes new things smell and this had no smell at all. Very very happy with my purchase.

Everything was great!

Arrived with no damage due to excellent packing. Simple assembly. You will need three small boards to place on the wall and then brad nail the motel to these boards. End product is exactly what we envisioned. Kudos to the designers.

Arrived as estimated; looks great; provides plenty of heat when needed and looks really attractive and realistic with just the lighting function on. Great product, great price - we’re really happy with it!!

A-Ok

👍🏼

I'm very disappointed in the size of the sample. I want to use it to choose a material for the fireplace surround inside the mantel, but I'm not sure how useful it will actually be due to how small the sample is.

My customer is dissappointed. Wanted it wider than 48”. Can it be returned or exchanged?

I love this mantel! It looks just like the photos, and it works perfectly with my other decor. Install was a breeze, and the quality is excellent. I’m so happy with my purchase!