Site reviews
Very disappointed & ignored
I ordered 23 Jan and items didn’t ship for almost 2 weeks. When order finally arrived the boxes looked beat up and pen marks. I contacted sales@blackswallow and no response at all. In the same time I ordered twice from glamraider and they shipped immediately both orders arriving long before Black Swallow was sent. A very disappointing order for my daughter’s 16th birthday gift.
Very disappointed & ignored
I ordered 23 Jan and items didn’t ship for almost 2 weeks. When order finally arrived the boxes looked beat up and pen marks. I contacted sales@blackswallow and no response at all. In the same time I ordered twice from glamraider and they shipped immediately both orders arriving long before Black Swallow was sent. A very disappointing order for my daughter’s 16th birthday gift.
Great service. Items take a
Great service. Items take a while to get to me but worth it
Great service. Items take a
Great service. Items take a while to get to me but worth it
Unfortunately Blackswallow couldn’t supply the
Unfortunately Blackswallow couldn’t supply the product but they refunded the full amount straight away. Thank you
Unfortunately Blackswallow couldn’t supply the
Unfortunately Blackswallow couldn’t supply the product but they refunded the full amount straight away. Thank you
Bar chairs - Good product
Chairs are great. It seemed a slow dispatch response from the ordering time though.
Bar chairs - Good product
Chairs are great. It seemed a slow dispatch response from the ordering time though.
Ok
Ok
Ok
Ok
Shipping too slow
Shipping took too long with no communication until I emailed and asked what was going on.
Shipping too slow
Shipping took too long with no communication until I emailed and asked what was going on.
I had a barrage of
I had a barrage of marketing emails in the days it took to dispatch item, which was not for some 4or so business days, so was pretty disappointed in that. Rest was good
I had a barrage of
I had a barrage of marketing emails in the days it took to dispatch item, which was not for some 4or so business days, so was pretty disappointed in that. Rest was good
Was worried about the order
Was worried about the order being so long not arriving.but okay now
Was worried about the order
Was worried about the order being so long not arriving.but okay now
Took way too long to
Took way too long to ship.
Took way too long to
Took way too long to ship.
Mirror
Unfortunately when my mirror was delivered it had 2 tiny chips on the edge. I feel if the packaging was better this would have been avoided.
Mirror
Unfortunately when my mirror was delivered it had 2 tiny chips on the edge. I feel if the packaging was better this would have been avoided.
Great service, but fault with furniture
Bought a lounge chair and it arrived in no time at all. One of the pieces in the flat pack is not squared off though, so I’m unable to put the chair together - the bits don’t line up. Number on the website is now disconnected??
Great service, but fault with furniture
Bought a lounge chair and it arrived in no time at all. One of the pieces in the flat pack is not squared off though, so I’m unable to put the chair together - the bits don’t line up. Number on the website is now disconnected??
Poor shipping service
Still waiting to receice my item. I strongly suggest partnering with a different postage service. Australia Post are terrible. Bad for business.
Poor shipping service
Still waiting to receice my item. I strongly suggest partnering with a different postage service. Australia Post are terrible. Bad for business.
Very good
Very good
Very good
Very good
6 room pet cage
Service was great. Product is what I ordered. And the quality I expected. People I dealt with were amazing!
6 room pet cage
Service was great. Product is what I ordered. And the quality I expected. People I dealt with were amazing!
Cabinet
Thankyou will order again
Cabinet
Thankyou will order again
Order arrived faulty
both my orders online arrived with faulty leads, I wrote to customer service its been a month no response but they ask me to rate the experience. It was my first time ordering and I believe the products are not real JSC and will not order as they never got back to me either!
Order arrived faulty
both my orders online arrived with faulty leads, I wrote to customer service its been a month no response but they ask me to rate the experience. It was my first time ordering and I believe the products are not real JSC and will not order as they never got back to me either!
8 seater outdoor table
The table is great, delivery was quick, customer service was timely and helpful, however ii DID take over a month to even leave their warehouse.
8 seater outdoor table
The table is great, delivery was quick, customer service was timely and helpful, however ii DID take over a month to even leave their warehouse.
Happy customer
Happy customer
Happy customer
Happy customer
3mtr dog cage
Product will do the job but it is not chainlink mesh as described, just strong wire netting
3mtr dog cage
Product will do the job but it is not chainlink mesh as described, just strong wire netting
Reasonable price
Reasonable price
Reasonable price
Reasonable price
